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Service bulletin 08-032-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190685
Published by NHTSA2021-04-26
Manufacturer's number08-032-21
Manufacturer's date2021-03-04
NHTSA componentVISIBILITY

NHTSA's summary

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Trouble codes named

B18BA

Vehicles listed
CHRYSLER PACIFICA2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20243382024-06-13. Visual System
20201452020-04-06. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
90045422024-01-08. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
90045422023-10-30. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
24006232023-10-02. Service bulletin. A/C Diagnostic LOP Change
24006232023-08-21. Service bulletin. A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
91001422023-05-30. Service bulletin. Mirror
S1623000028 Rev.2023-02-13. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S17230000012023-01-17. Service bulletin. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S22080000762023-01-09. Service bulletin. Cluster Lamp Out Message, Front Parking Lamp Or Fog Lamp Left Or Right Inoperative, Ambient Air Temperature Inaccurate Or Can C BUS DTC?s
S22230000352022-12-19. Service bulletin. Blind Spot System False Alerts. Blind Spot Indicator On In Mirror For No Reason.
S20080001672022-10-17. Service bulletin. Express Window Auto Up Feature Does Not Operate