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Service bulletin 9004542

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244347
Published by NHTSA2023-10-30
Manufacturer's number9004542
Manufacturer's date2023-09-15
NHTSA componentVISIBILITY:WINDSHIELD WIPER/WASHER

NHTSA's summary

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
CHRYSLER PACIFICA2020
CHRYSLER VOYAGER2020
DODGE DART2013
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018, 2019
JEEP CHEROKEE2021
JEEP GRAND CHEROKEE2021
JEEP GRAND CHEROKEE2023
RAM 35002019
RAM 35002021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V0350002022-01-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
15V5090002015-08-12. VISIBILITY:WINDSHIELD WIPER/WASHER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
960762024-07-02. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
989272024-06-26. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
S24080000082024-03-18. Service bulletin. Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
S23080001202024-01-08. Service bulletin. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
90045422024-01-08. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
S23080001202023-10-30. Service bulletin. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
08072202023-01-09. Service bulletin. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
051520292022-10-17. Service bulletin. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
08072202022-09-26. Service bulletin. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.