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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
90043422022-07-18. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S228A0000042022-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Panasonic VP4R Wi-Fi New Enrollment Pause
90041382022-05-31. Service bulletin. EQUIPMENT; STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
825182022-05-31. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
90045052022-05-31. Service bulletin. STRUCTURE; EQUIPMENT:ELECTRICAL. Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process. To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
S2108000127 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually
S21080001302021-06-28. Service bulletin. EQUIPMENT. Bubbles Or Delamination On The Radio Display
S21080001272021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually
S21080001192021-06-28. Service bulletin. EQUIPMENT. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S21080001202021-06-28. Service bulletin. EQUIPMENT. Radio Volume Uncontrollable Or Changing On Its Own
S2108000098 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Screen Freeze, Blank Screen And Reset
S2008000011 Rev.2021-06-28. Service bulletin. EQUIPMENT. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000982021-05-24. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
08-026-212021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
S2008000011 Rev.2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
S21080000382021-03-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE. Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative
90043562021-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.
09-013-20 REV. A2021-03-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
09-013-202021-03-01. Service bulletin. ENGINE; EQUIPMENT; ELECTRICAL SYSTEM. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
90042902021-03-01. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact Bryon Matthews at 810 569-7452 to set up part return for analysis. If no response in 15 minutes, proceed with repair. Order connector repair kit 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement. The PN depends on the content of the vehicle.)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.