WenmarOpen by Wenmar Pro

Service bulletins for the 2019 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

523 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S20080000942022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Uconnect Market Place APP Fatal Error Message
S20080000102022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S228A000004RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Panasonic VP4R Wi-Fi New Enrollment Pause
08105212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.
0801821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
S2008000059RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Error Code 20 Message On the Radio Screen
S2008000059RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Error Code 20 Message On the Radio Screen
S2108000098RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Screen Freeze, Blank Screen And Reset
31001212022-09-26. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
S21080000982022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Radio Screen Freeze, Blank Screen And Reset
S16080002262022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
S21080000932022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S1908000048RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Chime Stuck On In The Audio System
S21080000802022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S21240000042022-09-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
90045052022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process. To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
S21080000452022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Favorite Song On-Air Alert List Empty
08116192022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. UAV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.4 Customers may experience one or more of the following:Keysense Icon/option disappears from the app/settings. Rear view camera feed stuck. Uconnect theater app, displays a black screen on radio.
31006192022-09-15. Service bulletin. STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
90039992022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com
S21080002042022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080002042022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S228A0000042022-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Panasonic VP4R Wi-Fi New Enrollment Pause

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.