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Service bulletins for the 2019 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

523 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08-075-202020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S20080000952020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. Service Shifter Is Displayed In the EVIC
90041592020-08-24. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT; ELECTRICAL SYSTEM. CHIME, Warning (Power Liftgate) Please follow service manual procedures updated for Chime Diagnositcs in section 08-ELECTRICAL/8N-POWER SYSTEMS/DIAGNOSIS AND TESTING/POWER LIFTGATE CHIME For concern of liftgate chime inoperative, please contact FCA Redacted Content. If no answer, please leave your name and a callback number. If no response in 15 minutes, proceed with repair.
S20080000892020-07-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S19080001742020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S19080000792020-07-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Travellink Fuel Prices Are Incorrect
S20080000772020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. VP2R Radio Clock Not Keeping Time
S20080000812020-07-27. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Cruise Control Inoperative.
21-036-20 REV. A2020-06-22. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
21-036-202020-06-22. Service bulletin. FUEL SYSTEM, GASOLINE; POWER TRAIN; EQUIPMENT. Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
S19090000022020-06-22. Service bulletin. EQUIPMENT; ENGINE. Customer complaint may include an overfilled engine crankcase after an oil change.
S20080000732020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
S19080000482020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Chime Stuck On In The Audio System
S20080000662020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL; EXTERIOR LIGHTING:FOG LIGHTS; VISIBILITY. LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating
S19080001742020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S19080001012020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL. Remote Phone App Does Not Communicate With Vehicle Radio
S19080000902020-06-22. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. GPS Clock Time Is Incorrect
S20080000642020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY. Power Sliding Door Will Not Close During The Power Close Cycle
90042572020-06-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.