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Service bulletins for the 2015 Chrysler 300

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

360 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
68234120A2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
08-079-14 REV. C2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.
08-053-162018-06-04. Service bulletin. EQUIPMENT; PARKING BRAKE; ELECTRICAL SYSTEM. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. · Uconnect registration always present, can not remove Uconnect account. · Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. · Radio may display previous image before displaying the current image. · Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender's phone number not their name. VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR, Listen, to text will only play first message. · Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). · Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · SirusXM station information does not update. · Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ?- - ? not normal values. Improvements: · **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. · Ability to press VR button for more than one second.** · Faster response time when using the Remote
08-019-17 REV. A2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
05154726A$2018-05-07. Service bulletin. ELECTRICAL SYSTEM. Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical, Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of VSR to be emailed to the above address. B) Noise or Mechanical issue please contact: Barbara Strace @ cell (586) 246-4211. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
230272018-03-13. Service bulletin. ELECTRICAL SYSTEM:WIRING. Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
229582018-02-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
228672018-02-21. Service bulletin. ELECTRICAL SYSTEM. Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
206162018-02-21. Service bulletin. ELECTRICAL SYSTEM. P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
90032202017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
21-041-172017-11-03. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set. This software update will also address some symptom/conditions listed below:3.6L Engine (Sales Code ERB) with 845RE Transmission (Sales Code DFL):During a Flash Over The Air (FOTA) radio update, the transmission shift points will default to higher shift points. The transmission will shift at high engine Revolutions Per Minute (RPM) and 7th and 8th gears may be blocked (LA and LD). Improved shift quality. P1DCD - TCM Monitoring Processor Performance Multiple Clutches Locked Up. P1B13 - Park-By-Wire Unintended Out Of Park Position. P0734 - Gear 4 Shift Incorrect Ratio. 3.6L Engine (Sales Code ERB) with 8HP45 Transmission (Sales Code DFG):During a FOTA radio update, the transmission shift points will default to higher shift points. The transmission will shift at high engine RPM and 7th and 8th gears may be blocked (LA and LD). Improved shift quality. Harsh 2-1 Downshift Or Bump At Low Speeds. P0734 - Gear 4 Shift Incorrect Ratio. 3.0L Engine (Sales Code EHD) with 845RE Transmission (Sales Code DFL):Improved shift quality. P1DCD - TCM Monitoring Processor Performance Multiple Clutches Locked Up. P1B13 - Park-By-Wire Unintended Out Of Park Position.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
18-084-162017-11-03. Service bulletin. POWER TRAIN; STRUCTURE; ELECTRICAL SYSTEM. Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · **P0456 - Evap System Small Leak. · P2610 - PCM Internal Engine Off Timer Performance. · P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible. · P0335 - Crankshaft Position Sensor Circuit. (2014-2015 MY).** · U0140 - Lost Communication With Body Control Module. (LC, LD and LX). · P1621 - O2 Sensor Reference Voltage Circuit Low. · P1622 - O2 Sensor Reference Voltage Circuit High. · P0606 - Internal Control Processor. · P0300 - Multiple Cylinder Misfire. · P219A - Bank 1 Air-Fuel Ratio Imbalance. · P219B - Bank 2 Air-Fuel Ratio Imbalance. · P0307 - Cylinder 7 Misfire. · P2096 - Downstream Fuel Trim System 1 Lean. · P2097 - Downstream Fuel Trim System 1 Rich.
08-072-162017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and if required, updating the radio software.A small number of customers may experience one or more of the following: · Blind Spot module beep or chime sound may be heard continuously (KL Only). · Radio may keep the CAN bus network awake, causing a battery drain. · Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature.· Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). · Teleprompter does not appear when pressing the VR button.· VR operation cancels while in media mode. · Radio may display camera?s previous image before displaying the current image. · Navigation lost vehicle position during route calculation. · Navigation displays are missing after vehicle heading changes. · Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender?s phone number not their name. · VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR ?Listen? to text will only play 1st message. · Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · Speed adjusted volume may not work.· AM/FM seek or tuner soft keys may be missing.· Display screen shows ambient temperature as ?- - ? not normal values. Improvements:· **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.Improvements:· **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.· HVAC temperature out of sync with radio display (KL Only).** · Spanish translation. · Radio station, scroll feature. · Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). · Displays correct media, song titles and tracks. · Incoming calls, audio enhance
68105583A$2016-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. "PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
21-019-162016-09-14. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. "FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE AN ERRONEOUS MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE TCM MEMORY. 3.6L ENGINE (SALES CODE ERB) WITH 845RE TRANSMISSION (SALES CODE DFL): · **IMPROVED SHIFT QUALITY.** · P1DCD - TCM MONITORING PROCESSOR PERFORMANCE MULTIPLE CLUTCHES LOCKED UP. · P1B13 - PARK-BY-WIRE UNINTENDED OUT OF PARK POSITION. · P0734 - GEAR 4 SHIFT INCORRECT RATIO. 3.6L ENGINE (SALES CODE ERB) WITH 8HP45 TRANSMISSION (SALES CODE DFG): · **IMPROVED SHIFT QUALITY.** · HARSH 2-1 DOWNSHIFT OR BUMP AT LOW SPEEDS. · P0734 - GEAR 4 SHIFT INCORRECT RATIO. 3.0L ENGINE (SALES CODE EHD) WITH 845RE TRANSMISSION (SALES CODE DFL): · **IMPROVED SHIFT QUALITY.** · P1DCD - TCM MONITORING PROCESSOR PERFORMANCE MULTIPLE CLUTCHES LOCKED UP. · P1B13 - PARK-BY-WIRE UNINTENDED OUT OF PARK POSITION."
18-070-162016-09-14. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. "FLASH: DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH UPDATED SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING (DTCS) SET IN THE PCM MEMORY: · **P0456 - EVAP SYSTEM SMALL LEAK. · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE.** · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE. ATTEMPTING TO CLEAR THE DTC WILL BE UNSUCCESSFUL. · P0300 - MULTIPLE CYLINDER MISFIRE. · P0573 - BRAKE SWITCH 1 STUCK OFF."
18-045-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE. This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest available software.
08-053-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
08-049-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. SYMPTOM/CONDITION: The customer may describe the intrusion alarm randomly activating with no apparent intrusion.
18-045-162016-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following symptoms and/or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): • P1217 - Active Exhaust Valve 1 Performance. • P121B - Active Exhaust Valve 2 Performance. In addition, customers may also comment on the following: • Unable to accurately increase or decrease the cruise control set speed using the resume or set buttons while the instrument cluster is set on metric units. Instead of changing vehicle speed by 1 KPH when pressing the buttons, the vehicle speed will increase approximately 1.6 KPH. • Slight spark knock condition during aggressive high speed driving which may prevent the vehicle from achieving maximum top speed.
08-053-162016-07-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • **Poor or no connection to cellular network (U.S. market only). • HVAC temperature out of sync with radio display (KL vehicles).** • Intermittently blind spot chime will not turn off (KL vehicles only). • Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). • Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). • The Radio may switch from SiriusXM to an AM station by itself. • Uconnect registration always present, can not remove Uconnect account. • Teleprompter does not appear when pressing the Voice Recognition (VR) button. • VR operation cancels while in media mode. • Radio may display previous image before displaying the current image. • Navigation lost vehicle position during route calculation. • Navigation displays are missing after vehicle heading changes. • Navigation giving incorrect guidance to exit the highway. • FM audio may switch to AM after ignition cycle. • Text messages appear as sender’s phone number not their name. • VR phone button may not work at times. • Audio muted after AUX device is disconnected. • VR, “ Listen” to text will only play first message. • Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). • Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). • SirusXM station information does not update. • Speed adjusted volume, may not work. • AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ”- - “ not normal values.
08-049-162016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. SYMPTOM/CONDITION: The customer may describe the intrusion alarm randomly activating with no apparent intrusion.
24-008-14REV.A2016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB08-075-152015-11-05. Service bulletin. ELECTRICAL SYSTEM. JEEP: WHEN USING POINT OF INTEREST FEATURE THE RADIO SCREEN DISPLAY FREEZES. VOICE RECOGNITION COMMANDS MAY NOT WORK *CN

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.