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Service bulletins for the 2016 Chevrolet Impala

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1294 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PIT5461A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.
PIC5953B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5095C2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIC5666B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about police vehicles that the radar gun inoperative due to Vehicle Speed Sensor signal not provided. Technician will measure the voltage or hertz on circuit 818 if no voltage or signal contact Techline Customer Support Center for further assistance.
PIC6216B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
PIT5389B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5932A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIE03652017-08-15. Service bulletin. ELECTRICAL SYSTEM. This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.
09-06-04-026M2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
PIT5444C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
17-NA-1422017-08-15. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information on Wireless Charging Module Diagnosis.
17-NA-1222017-08-15. Service bulletin. ELECTRICAL SYSTEM:WIRING. This technical bulletin provides information on a possible incorrect wiring from the ANC module which is causing a louder boom noise in the cabin.
15-06-03-002F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
03-06-03-004U2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIT5236G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIC61872017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
11-08-49-001O2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-0032017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
PIT5389C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5095D2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIC4801H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.