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Service bulletins for the 2014 Chevrolet Impala

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2029 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
PIP54192017-05-19. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE NOISE FROM THE EXHAUST. TECHNICIAN MAY FIND THE LEFT HAND CATALYTIC CONVERTER PIPE CRACKING NEAR CYLINDER HEAD MOUNTING FLANGE WELD. TECHNICIAN WILL NEED TO REPLACE THE CATALYTIC CONVERTER WITH LATEST PART NUMBER FROM GENERAL MOTORS SERVICE PARTS OPERATIONS. GENERAL MOTORS IS WORKING ON A SOLUTION FOR THIS CONCERN.
PIP5029G2017-05-16. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PIC6193B2017-05-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
PIC6073C2017-05-05. Service bulletin. STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIC5453B2017-04-10. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.
PIT4720D2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIC61702017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
PIC5720B2017-03-17. Service bulletin. ELECTRICAL SYSTEM:WIRING; SERVICE BRAKES, AIR:ANTILOCK. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE BUZZ OR HUM NOISE IS HEARD IN THE RIGHT FRONT AT TIMES. ALSO MAY HAVE A ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE BRAKE ASSIST MESSAGE OR SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP MAY BE DISPLAYED. THE FOLLOWING DIAGNOSTIC TROUBLE CODE MAY BE SET C027B, C0040 AND P0CBE. THE TECHNICIAN WILL INSPECT FOR THE WIRE HARNESS UNDER THE HOOD TO BE CONTACTING THE CRANK PULLEY, AIR CONDITIONING COMPRESSOR PULLEY OR ACCESSORY DRIVE BELT DUE TO MISROUTING OR NOT SECURED PROPERLY. REPAIR WIRING AS NEEDED OR REPLACE THE HARNESS, CORRECT ROUTING AND PROPERLY SECURE. ONCE WIRING REPAIRS ARE COMPLETE CONFIRM PROPER BRAKE BOOSTER VACUUM PUMP OPERATION.
PIC5520S2017-03-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN EASSIST DRIVE MOTOR GENERATOR BATTERY ARE NO LONGER ON PART RESTRICTION. TO ORDER THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION CONTACT THE BATTERY SERVICE CENTER IN THE UNITED STATES OR THE ELECTRONIC SERVICE CENTER IN CANADA.
PIT53672017-03-16. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, “ERROR OR UPDATE FAILED MESSAGES”, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS.
PIT3271G2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
PIP52572017-03-15. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FOR POSSIBLE LEAKING INTO THE COOLING SYSTEM THROUGH THE RADIATOR. IF NO ISSUE FOUND REPLACE THE ENGINE AS WELL AS ALL RUBBER COOLANT HOSES.
PIP52552017-03-15. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN EXTERNAL OIL LEAK AND/OR DIAGNOSTIC TROUBLE CODE P16D0 AFTER THE CYLINDER HEAD WAS REPLACED. IF THE IS AN EXTERNAL LEAK VERIFY THE OIL GALLEY PLUGS 5 AND 6 ARE INSTALLED. IF DIAGNOSTIC TROUBLE CODE P16D0 SETS, VERIFY OIL GALLEY PLUG 10 HAS BEEN INSTALLED.
PIP4993B2017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A SERVICE CHARGING SYSTEM, BATTERY SAVER MESSAGE OR MALFUNCTION INDICATOR LAMP ON, AND/OR CHARGING SYSTEM INOPERATIVE. TECHNICIAN WILL USE GLOBAL DIAGNOSTIC SYSTEM 2 AND CLEAR THE DIAGNOSTIC TROUBLE CODES IN THE HYBRID POWERTRAIN CONTROL MODULE AND THE BATTERY ENERGY CONTROL MODULE. THEN TURN THE IGNITION OFF FOR A MINIMUM OF 2 MINUTES TO ALLOW THE HIGH SPEED LOCAL AREA NETWORK AND POWERTRAIN EXPANSION BUS TO POWER DOWN. START THE CAR AND MONITOR THE CHARGING SYSTEM VOLTAGE. IF THE CHARGING SYSTEM IS STILL INOPERATIVE THERE MAY BE A LOGIC LOCK CONDITION. DISCONNECT THE 12V BATTERY AND PERFORM A GLOBAL CAPACITIVE DISCHARGE AND REPEAT STEPS AGAIN.
PIC3278F2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
PI1521B2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
PI1341A2017-03-13. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON RE-ROUTING THE SEAT HEAT HARNESS WHICH IS CAUSING A TAPPING NOISE WHEN USING COOLED SEATS.
PI1294B2017-03-13. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO CHECK THE GROUND CONNECTION AND REPROGRAM THE POWER STEERING CONTROL MODULE IF A CUSTOMER COMMENTS ON A INTERMITTENT SERVICE POWER STEERING MESSAGE IS DISPLAYED.
G-1915882017-02-24. Service bulletin. EQUIPMENT. 14046A - SERVICE UPDATE (REVISED EXPIRATION DATE AND ADDITONAL CUSTOMERS ADDED). THE PURPOSE OF THIS SERVICE UPDATE IS PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE HAVE PREVIOUSLY HAD A WARRANTY REPAIR FOR A TAIL LAMP WATER LEAK. SINCE THAT REPAIR, GM HAS DEVELOPED A MORE ROBUST REPAIR. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK IN FOR THIS MORE ROBUST REPAIR UNDER CUSTOMER SATISFACTION PROGRAM 13426 OR 14047. FOR THEIR INCONVENIENCE IN HAVING TO RETURN FOR A SECOND REPAIR, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL TOOLS LISTED IN THIS BULLETIN. PLEASE NOTE THAT NOT ALL VEHICLES IN CUSTOMER SATISFACTION PROGRAM 13426 OR 14047 HAVE HAD A PREVIOUS WATER LEAK REPAIR, AND SO THEY MAY NOT BE INCLUDED IN THIS SERVICE UPDATE.
G-1914952017-02-24. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS. 14047 - CUSTOMER SATISFACTION. WITH HEAT AND AGE, THE TAIL LAMP GASKET ON CERTAIN VEHICLES MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR.
14515 MESSAGE2017-02-02. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM; EQUIPMENT. 14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. THESE VEHICLES WERE SERVICED WITH A CHASSIS ELECTRONIC MODULE SUSPECTED OF CONTAINING INTERNAL CONTAMINATION. A VERY SMALL NUMBER OF OLDER MODEL VEHICLES ARE NOW INCLUDED AND IDENTIFIED IN IVH WHICH HAS BEEN UPDATED AS OF DECEMBER 2, 2014. ADDITIONALLY, THE IVH SYSTEM ISSUE THAT WAS COMMUNICATED HAS BEEN RECTIFIED AND ALL INVOLVED VEHICLES SHOULD NOW SHOW "INCOMPLETE – REMEDY NOT YET AVAILABLE".
147702017-02-01. Service bulletin. SEATS; ELECTRICAL SYSTEM:WIRING. 14770 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF NECESSARY, REROUTE THE SEAT WIRE HARNESS AWAY FROM A SEAT BACK SUSPENSION SPRING ON CERTAIN VEHICLES. ON SOME OF THESE VEHICLES, THE CUT END OF THE LEFT OR RIGHT FRONT SEAT BACK SUSPENSION SPRING MAY CONTACT THE SEAT WIRE HARNESS NEAR THE RECLINER MOTOR. MOVEMENT OF THE SUSPENSION SPRING CAN CAUSE DAMAGE TO SEAT WIRE HARNESS PROTECTIVE SLEEVE AND WIRE INSULATION, WHICH CAN LEAD TO A SHORT CIRCUIT IN THE SEAT WIRE HARNESS.
153442017-02-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE. 15344 - SERVICE UPDATE. THE PURPOSE OF THIS SERVICE UPDATE IS TO PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET OWNER INCONVENIENCE, RESTORE CONFIDENCE, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE WERE ORIGINALLY INVOLVED IN RECALL 14471. WHEN THE VEHICLE WAS REPROGRAMMED FOR RECALL 14471, THE VEHICLES RECEIVED AN INCORRECT CALIBRATION. THE VEHICLES WERE RECALLED AGAIN UNDER RECALL 15100. APPROXIMATELY ONE WEEK AFTER LAUNCHING RECALL 15100, THE SOFTWARE FILES WERE ERRONEOUSLY CHANGED FROM THE REVISED SOFTWARE TO THE ORIGINAL INCORRECT SOFTWARE VERSION. VEHICLES THAT WERE SERVICED BETWEEN FEBRUARY 8, 2015, AND MARCH 10, 2015, RECEIVED THE ORIGINAL INCORRECT SOFTWARE. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK FOR THE CORRECT CALIBRATION UNDER RECALL 15259. FOR THEIR INCONVENIENCE, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL OPTIONS LISTED IN THIS BULLETIN. BECAUSE EACH CUSTOMER HAS UNIQUE PREFERENCES, PLEASE OFFER BOTH OF THE OPTIONS FOUND IN THIS BULLETIN TO THE CUSTOMER AND ALLOW THEM TO SELECT THE ONE THAT BEST SUITS THEIR SITUATION.
14046B2017-01-31. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS. 14046B - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS SERVICE UPDATE IS TO PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE HAVE PREVIOUSLY HAD A WARRANTY REPAIR FOR A TAIL LAMP WATER LEAK. SINCE THAT REPAIR, GM HAS DEVELOPED A MORE ROBUST REPAIR. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK IN FOR THIS MORE ROBUST REPAIR UNDER CUSTOMER SATISFACTION PROGRAM 13426 OR 14047. FOR THEIR INCONVENIENCE IN HAVING TO RETURN FOR A SECOND REPAIR, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL TOOLS LISTED IN THIS BULLETIN. BECAUSE EACH CUSTOMER HAS UNIQUE PREFERENCES, PLEASE OFFER ALL OF THE OPTIONS FOUND IN THIS BULLETIN TO THE CUSTOMER AND ALLOW THEM TO SELECT THE ONE THAT BEST SUITS THEIR SITUATION.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.