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Service bulletins for the 2013 Chevrolet Impala

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1539 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
PIP5029G2017-05-16. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PIC5491J2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIC5453B2017-04-10. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.
PIT4720D2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIT3271G2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
PIP52572017-03-15. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FOR POSSIBLE LEAKING INTO THE COOLING SYSTEM THROUGH THE RADIATOR. IF NO ISSUE FOUND REPLACE THE ENGINE AS WELL AS ALL RUBBER COOLANT HOSES.
PIP4993B2017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A SERVICE CHARGING SYSTEM, BATTERY SAVER MESSAGE OR MALFUNCTION INDICATOR LAMP ON, AND/OR CHARGING SYSTEM INOPERATIVE. TECHNICIAN WILL USE GLOBAL DIAGNOSTIC SYSTEM 2 AND CLEAR THE DIAGNOSTIC TROUBLE CODES IN THE HYBRID POWERTRAIN CONTROL MODULE AND THE BATTERY ENERGY CONTROL MODULE. THEN TURN THE IGNITION OFF FOR A MINIMUM OF 2 MINUTES TO ALLOW THE HIGH SPEED LOCAL AREA NETWORK AND POWERTRAIN EXPANSION BUS TO POWER DOWN. START THE CAR AND MONITOR THE CHARGING SYSTEM VOLTAGE. IF THE CHARGING SYSTEM IS STILL INOPERATIVE THERE MAY BE A LOGIC LOCK CONDITION. DISCONNECT THE 12V BATTERY AND PERFORM A GLOBAL CAPACITIVE DISCHARGE AND REPEAT STEPS AGAIN.
PIC3278F2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
G-1990412017-03-03. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 14289 - SPECIAL COVERAGE. ON SOME VEHICLES, EQUIPPED WITH E85 FLEX FUEL CAPABILITY (FHS), THE FLEXIBLE FUEL SENSOR MAY BECOME INOPERATIVE DURING NORMAL OPERATION DUE TO AN ELECTRICAL FAILURE CAUSED BY ROAD SALT AND OTHER ENVIRONMENTAL CONTAMINANTS. WITH A FAULTY FLEX FUEL SENSOR, THE SERVICE ENGINE SOON LIGHT WILL ILLUMINATE AND REMOTE START WILL BE INOPERATIVE. DEALERS ARE TO REPLACE THE FUEL FLEX SENSOR. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER.
G-1930172017-02-25. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. 13120C - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE TRANSMISSION CONTROL MODULE (TCM) ON CERTAIN VEHICLES, EQUIPPED WITH 6-SPEED AUTOMATIC TRANSMISSION. THE TORQUE CONVERTER CLUTCH SOLENOID IN THE TECHM CAN STICK DUE TO DEBRIS IN THE TRANSMISSION. WHEN THE VEHICLE IS AT THE END OF A COAST-DOWN, AS THE VEHICLE IS COMING TO A STOP, A STUCK SOLENOID WILL FAIL TO RELEASE THE TORQUE CONVERTER CLUTCH. THIS KEEPS THE ENGINE DIRECTLY CONNECTED TO THE DRIVEN WHEELS. AS THE VEHICLE STOPS, THE ENGINE SPEED WILL BE PULLED DOWN BELOW NORMAL IDLE SPEED AND THE ENGINE MAY STALL. THE VEHICLE CAN BE IMMEDIATELY RESTARTED AND DRIVEN. THE REPROGRAMMING WILL INSTALL A REVISED CALIBRATION TO CORRECT THIS CONDITION.
145882017-01-30. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. "14588 - SPECIAL COVERAGE. ON SOME 2011-2015 MODEL YEAR CHEVROLET CAPRICE AND 2012-2015 MODEL YEAR CHEVROLET IMPALA POLICE PATROL VEHICLES, IDLING THE ENGINE FOR EXTENDED PERIODS OF TIME CAN PREMATURELY WEAR THE ENGINE-COOLING-FAN MOTOR. IN THIS CONDITION, THE MOTOR MAY FAIL TO OPERATE OR OPERATE NOISILY. THIS CONDITION CAN ALSO DAMAGE MOTOR-CONTROL RELAYS IN THE VEHICLE’S UNDERHOOD BUSSED ELECTRICAL CENTER (UBEC). DEALERS ARE TO DIAGNOSE AND REPLACE FAN MOTORS PER PI1384 REGARDING THE SEMI-ANNUAL PREVENTATIVE MAINTENANCE CHECK FOR POLICE VEHICLE COOLING FANS."
14588B2017-01-26. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. 14588B - SPECIAL COVERAGE (REVISED TO ADD 2016 MY CHEVROLET IMPALA). ON SOME POLICE PATROL VEHICLES, IDLING THE ENGINE FOR EXTENDED PERIODS OF TIME CAN PREMATURELY WEAR THE ENGINE-COOLING-FAN MOTOR. IN THIS CONDITION, THE MOTOR MAY FAIL TO OPERATE OR OPERATE NOISILY. THIS CONDITION CAN ALSO DAMAGE MOTOR-CONTROL RELAYS IN THE VEHICLE’S UNDERHOOD BUSSED ELECTRICAL CENTER (UBEC). DEALERS ARE TO DIAGNOSE AND REPLACE FAN MOTORS PER PI1384 REGARDING THE SEMI-ANNUAL PREVENTATIVE MAINTENANCE CHECK FOR POLICE VEHICLE COOLING FANS.
PI0686F2017-01-19. Service bulletin. SEATS. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A CLIP ON THE SEAT FRAME TO ELIMINATE A NOISE ORIGINATING FROM THE SEAT PAN AND SEAT FRAME COMING IN CONTACT.
10-08-110-001E2017-01-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
00-03-10-006M2017-01-18. Service bulletin. EQUIPMENT; TIRES. THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PI08372016-11-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO UPDATE THE TRANSMISSION CONTROL MODULE (TCM) AND ENGINE CONTROL MODULE (ECM) SOFTWARE TO CORRECT A CUSTOMER CONCERN ON A HESITATION OR A ‘SAG’ ON ACCELERATION AFTER A ‘LIFT FOOT’ OR COAST MANEUVER.
PI08362016-11-29. Service bulletin. POWER TRAIN. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO PDATE THE TRANSMISSION CONTROL MODULE (TCM) AND ENGINE CONTROL MODULE (ECM) SOFTWARE TO CORRECT A CUSTOMER CONCERN ON THE INABILITY TO OBTAIN A TRANSMISSION DOWNSHIFT WHEN DRIVING AT HIGH SPEEDS.
PI08272016-11-28. Service bulletin. EQUIPMENT; STRUCTURE. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO RESEAL THE BODY SIDE WINDOW FOR A CONCERN RELATING TO WATER INTRUSION OR LEAK AT THE REAR SIDE DOOR STATIONARY WINDOW.
PI0631F2016-11-23. Service bulletin. ENGINE; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE ENGINE WIRE HARNESS AND INSTALL A PATCH ONTO THE TRANSMISSION TO CORECT A CONDITION OF MALFUNCTION INDICATOR LAMP (MIL) ON, VARIOUS DTCS SET, IPC INOPERATIVE, DISPLAY AND/OR BCM FUSE BLOWN
PI0373A2016-11-23. Service bulletin. STRUCTURE; EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
PI0086D2016-11-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
PIT5389A2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIP5385A2016-11-03. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER.
PIP5331C2016-11-03. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.