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Service bulletins for the 2011 Chevrolet Impala

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1238 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
16-NA-0692017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
06-00-89-029M2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
03-06-03-004O2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
09-00-89-002M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIC5468C2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP; SERVICE BRAKES, HYDRAULIC. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system.
PIP5064C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that after installing a reman High Value V6 engine it has rough running, idle surge, misfire on one or both banks of the engine concern. Technician may find Diagnostic Trouble Codes P0300, P0011 and / or P0016. Technician will need to check the actual engine oil pressure. If oil pressure is within the specifications above, perform all testing listed in PIP4345A including a visual inspection of the camshaft position actuator filter and repair or replace as necessary. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is still present.
PIP5064B2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that after installing a reman High Value V6 engine it has rough running, idle surge, misfire on one or both banks of the engine concern. Technician may find Diagnostic Trouble Codes P0300, P0011 and / or P0016. Technician will need to check the actual engine oil pressure. If oil pressure is within the specifications above, perform all testing listed in PIP4345A including a visual inspection of the camshaft position actuator filter and repair or replace as necessary. Technician will need to contact General Motors Technical Assistance Center for further assistance if the concern is still present.
PIC5687C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIC5492A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC4541E2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT3173C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
PIC4801E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC4310H2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIC5687B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIC5037B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that the theft deterrent will need to be synchronized if the Theft Deterrent Module and Engine Control Module are replaced at the same time or if during service the theft deterrent becomes unsynchronized.
PIC5265A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have Remote Keyless Entry and or Remote Vehicle Start has poor range. Technician will need to reroute the COAX Remote Keyless Entry and or Remote Vehicle Start to the metal clip.
PIC5312A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. This Preliminary Information communication provides information to the technician about vehicle that may have a heated seat cushion on the passenger's side is inoperative. Technician should order and install a "MODULE KIT, AIRBAG FRT PASSPRESENCE (W/ SEN) (INCLDS HEATER)" if diagnosis leads to a passenger's side heated seat cushion element replacement.
PIC4468C2017-08-15. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW. This Preliminary Information communication provides information to the technician about vehicles that the rear defogger stays on for longer than 20 minutes. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC4136D2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the common architecture Body Control Module utilizing several fuses for power, and the labeling of the fuses, it is possible to overlook some fuses in the Under hood Bussed Electrical Center when diagnosing a concern with the turn signals, trunk actuator, courtesy lamps, or Brake Transmission Shift Interlock.
PIC5396A2017-08-15. Service bulletin. SEAT BELTS:PRETENSIONER. This Preliminary Information communication provides information to the technician about 2009-2011 Impala having Diagnostic Trouble Code B001A, B001B, B0015, or B0022 set in the Sensing and Diagnostic Module. Technician should be advised at the beginning of the 2009 model year the Impala began being equipped with two pretensioners for the driver and two pretensioners for the front passenger. The first pretensioner is still attached to the seat belt retractor. The second pretensioner is attached to the anchor point for the seat belt.
PIC5468B2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system.
PIT4907A2017-08-15. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.