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Service bulletins for the 2014 Chevrolet Cruze

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1920 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIP5338A2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
GCUS-3-8482017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
GCUS-3-8392017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE. 15594 Emission. Message to Suspend Bulletin. Customers not to return vehicles to dealers for repair until recontacted. GM is suspending this field action to make additional improvements to the remedy Engine Control Module (ECM) calibration.
PIP5329A2017-08-15. Service bulletin. ENGINE; EQUIPMENT:MECHANICAL. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0341 and or P0366 set. If the technician has duplicated the concern replace the related Camshaft Position sensor and retest for the code. If the Diagnostic Trouble Code returns technician should check the history to see if the vehicle was in a collision. If the vehicle has been in a collision technician should call General Motors Technical Assistance Center.
PIT4733K2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIC5759B2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT5236J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIC6149A2017-08-15. Service bulletin. STRUCTURE; EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:TRUNK LID. This Preliminary Information communication provides information to the technician about an intermittent concern for Service KeylessStart message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B3124. Technician should inspect the trunk area for objects that may block the reception of the Rear Compartment Antenna. Technician will also inspect antenna for correct installation
PIC5491C2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIP5132A2017-08-15. Service bulletin. FUEL SYSTEM, DIESEL. This Preliminary Information communication advises the technician that the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine (RPO LUZ) Oxidation Converter Particulate Filter part number 12654597 and 12659575 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5779D2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIP51502017-08-15. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or knock noise from the engine transmission area when starting the vehicle. Technician will need to verify that noise is not engine related by following "Engine Noise on Start-up, but only lasting a few seconds" diagnostic in Service Information. Technician should be advised that Engineering has identified that the starter motor is rotating the crankshaft at a speed that excites the dual mass flywheel springs and is the root cause of the noise.
PIT4911U2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT3099K2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
PIT5063C2017-08-15. Service bulletin. STEERING. This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed first before performing a steering gear ?set-up? in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly when is was replaced without Service Programming System programming.
PIC59042017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
PIP5138A2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have noises that are heard shortly after the vehicle is turned off. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP51452017-08-15. Service bulletin. ENGINE. This Preliminary Information communication advises the technician that the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine Regular Production Option Code (LUZ) Heated Oxygen Sensor part number 12644786 will be placed on a parts restriction through the Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC59012017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about the Samsung Galaxy S III will lose connection to the vehicle or does not connect to the vehicle. Customer can update the phone with the latest Android system software which begins with Android 4.4 version.
PIP51352017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that the NOX 2 Sensor part number 12641557 will be placed on a parts restriction the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP51382017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have noises that are heard shortly after the vehicle is turned off. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP51342017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the NOX 1 Sensor part number 12641556 Part Restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP51322017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. This Preliminary Information communication advises the technician that the Oxidation Converter Particulate Filter part number 12654597will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP51282017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. This Preliminary Information communication advises the technician that the NOX Catalytic Converter part number 22867460 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.