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Service bulletins for the 2014 Chevrolet Cruze

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1920 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIC6077C2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio?s Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
PIC61202017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
PIC61162017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
PIC6106A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.
PIC4788F2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
PIT54432017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
PIC5491G2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT54422017-08-15. Service bulletin. POWER TRAIN; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
PIP5125B2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician that the Product Quality Center part restriction on intake manifold part numbers 12654607 and 12657379 as well as the intake manifold runner control valve actuator restriction has ended.
PIC5779F2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIT53992017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5266B2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.
PIC6070A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIC60702017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIC5953A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5135A2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication advises the technician that the Oxides of Nitrogen 2 sensor can now be ordered through the regular Customer Care and Aftersales part process.
PIT5264C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIP52662017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5197A2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
PIC3278F2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
14-00-89-003A2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
PI1218B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
14-00-89-0042017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.