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Service bulletin PIT5443

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114608
Published by NHTSA2017-08-15
Manufacturer's numberPIT5443
Manufacturer's date2015-07-16
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2016
BUICK ENCLAVE2016
BUICK ENCORE2013, 2014, 2015, 2016
BUICK ENVISION2016
BUICK LACROSSE2013, 2014, 2015, 2016
BUICK REGAL2013, 2014, 2015, 2016
BUICK VERANO2013, 2014, 2015, 2016
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC CT62016
CADILLAC CTS2013, 2014, 2015, 2016
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2013, 2014, 2015, 2016
CADILLAC ESCALADE ESV2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XTS2013, 2014, 2015, 2016
CHEVROLET AVALANCHE2013
CHEVROLET AVEO2013
CHEVROLET CAMARO2013, 2014, 2015, 2016
CHEVROLET CAPRICE2013 to 2016
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CHEVEROLET SS2014 to 2016
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COLORADO2015, 2016
CHEVROLET CORVETTE2013, 2014, 2015, 2016
CHEVROLET CRUZE2013, 2014, 2015, 2016
CHEVROLET EQUINOX2013, 2014, 2015, 2016
CHEVROLET EXPRESS2013, 2014, 2015, 2016
CHEVROLET IMPALA2013, 2014, 2015, 2016
CHEVROLET MALIBU2013, 2014, 2015, 2016
CHEVROLET SILVERADO 15002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2013, 2014, 2015, 2016
CHEVROLET SPARK2013, 2014, 2015, 2016
CHEVROLET SPARK EV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2013, 2014, 2015, 2016
CHEVROLET TAHOE2013, 2014, 2015, 2016
CHEVROLET TRAVERSE2016
CHEVROLET TRAX2013, 2014, 2015, 2016
CHEVROLET VOLT2013, 2014, 2015, 2016
GMC ACADIA2016
GMC CANYON2015, 2016
GMC SAVANA2013, 2014, 2015, 2016
GMC SIERRA 15002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2013, 2014, 2015, 2016
GMC YUKON2013, 2014, 2015, 2016
GMC YUKON DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
16V4490002016-06-21. EQUIPMENT:OTHER:LABELS; TIRES
20155752015-11-30. Accessories
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.