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Service bulletin PIC6120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114663
Published by NHTSA2017-08-15
Manufacturer's numberPIC6120
Manufacturer's date2015-08-13
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2012, 2013, 2014, 2015
BUICK REGAL2012, 2013, 2014, 2015
BUICK VERANO2012, 2013, 2014, 2015
CHEVROLET CAMARO2012, 2013, 2014, 2015
CHEVROLET CAPRICE2014 to 2015
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CRUZE2012, 2013, 2014, 2015
CHEVROLET EQUINOX2012, 2013, 2014, 2015
CHEVROLET MALIBU2013
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET VOLT2012, 2013, 2014, 2015
GMC TERRAIN2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V1620002015-03-20. EQUIPMENT:OTHER:LABELS
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
20134602013-12-20. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663D2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663C2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663B2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663A2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.