Service bulletins for the 2011 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1658 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP4902H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
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| PIP5105A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:MODULE. This Preliminary Information communication provides information to the technician that the special tool EN-6009 will need to be used to remover and install the ignition module. |
| PIC5687D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance. |
| PIC5428F | 2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP; SERVICE BRAKES, AIR:ANTILOCK; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned. |
| PIP5197 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly. |
| PIC5959 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module. |
| PIC5161D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation. |
| PIP4670D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles. |
| PIC5953 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact. |
| PIP4112N | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIP3140F | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues. |
| PIC5491E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC3011H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide. |
| PIP5043B | 2017-08-15. Service bulletin. SERVICE BRAKES; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light or normal acceleration. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP5184 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective. |
| PIT5119C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
| PIT4943C | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay. |
| PIP4990A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Service Information diagnostics for DTC U0101. Also gather all other diagnostic trouble codes in the vehicle and which modules they are set in. The transmission connector pins should be checked for damaged terminals or poor terminal fit. Also inspect the under hood fuse block for damaged terminals or poor terminal fit and mis-positioned fuses in fuse block. Inspect the ground for the Transmission Control Module. Technician should refer to Service Information automatic transmission controls schematics to determine the ground identification. |
| PIT4945F | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIT5076D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STEERING; SERVICE BRAKES. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again. |
| PIC5954 | 2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; SEATS. This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| PIC5453A | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA. |
| PIT5264 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States. |
| PIC5374C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern. |
| PIC5959A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.