Service bulletins for the 2011 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1658 on file from NHTSA, as of 2026-10-19.
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| PI1521B | 2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. |
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| PI1237B | 2017-03-10. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. |
| PI1302 | 2017-03-09. Service bulletin. STRUCTURE. THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW. |
| G-198511 | 2017-03-03. Service bulletin. ENGINE. 14417A - CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW. |
| 14417 | 2017-03-03. Service bulletin. ENGINE. 14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW. |
| 14311 | 2017-02-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. 14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. |
| 14801A | 2017-02-01. Service bulletin. ENGINE. 14801A - EMISSION RECALL (REVISED SERVICE PROCEDURE). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. GENERAL MOTORS AND US ENVIRONMENTAL PROTECTION AGENCY EMISSIONS TESTING FOUND VEHICLES THAT DID NOT COMPLY WITH THE CARBON MONOXIDE EMISSIONS STANDARD ON THE US06 EMISSIONS TEST. THIS TEST MEASURES TAILPIPE EMISSIONS DURING HIGH SPEED/HIGH LOAD CONDITIONS. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) TO REVISE THE FUEL ENRICHMENT STRATEGY AS REQUIRED. |
| 14801 | 2017-02-01. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. 14801 - EMISSION RECALL. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. GENERAL MOTORS AND US ENVIRONMENTAL PROTECTION AGENCY EMISSIONS TESTING FOUND VEHICLES THAT DID NOT COMPLY WITH THE CARBON MONOXIDE EMISSIONS STANDARD ON THE US06 EMISSIONS TEST. THIS TEST MEASURES TAILPIPE EMISSIONS DURING HIGH SPEED/HIGH LOAD CONDITIONS. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) TO REVISE THE FUEL ENRICHMENT STRATEGY AS REQUIRED. |
| 14748A | 2017-01-31. Service bulletin. PARKING BRAKE. "14748A - SPECIAL COVERAGE (REVISED POPULATION). GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2010 (NON NORTH AMERICAN), 2011 AND 2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ON AN INCLINED SURFACE. THE AFFECTED VEHICLES ARE EQUIPPED WITH A SELF-ADJUST PARK-BRAKE SYSTEM. THE SELF-ADJUSTING PARK-BRAKE SYSTEM ON THESE VEHICLES MEETS ALL RELEVANT REGULATORY STANDARDS FOR PARK-BRAKE PERFORMANCE. BUT IF A DRIVER PARKS A VEHICLE WITH THESE FEATURES ON A SLOPE AND EXITS THE VEHICLE WITHOUT (I) FIRMLY ENGAGING THE PARK BRAKE IN ACCORDANCE WITH THE OWNER’S MANUAL INSTRUCTIONS AND (II) ENGAGING THE TRANSMISSION IN GEAR, THE VEHICLE COULD ROLL AWAY AND CAUSE A CRASH. TO HELP ENSURE THAT THE CONDITION DESCRIBED ABOVE DOES NOT OCCUR, GM IS SENDING LETTERS TO ALL INVOLVED CUSTOMERS TO REMIND THEM OF THE CORRECT PROCEDURE FOR PARKING THEIR VEHICLE, AS SPECIFIED IN THE VEHICLE’S OWNER MANUAL." |
| 14748 | 2017-01-31. Service bulletin. PARKING BRAKE; POWER TRAIN:MANUAL TRANSMISSION. "14748 - SPECIAL COVERAGE. GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ON AN INCLINED SURFACE. THE AFFECTED VEHICLES ARE EQUIPPED WITH A SELF-ADJUST PARK-BRAKE SYSTEM. THE SELF-ADJUSTING PARK-BRAKE SYSTEM ON THESE VEHICLES MEETS ALL RELEVANT REGULATORY STANDARDS FOR PARK-BRAKE PERFORMANCE. BUT IF A DRIVER PARKS A VEHICLE WITH THESE FEATURES ON A SLOPE AND EXITS THE VEHICLE WITHOUT (I) FIRMLY ENGAGING THE PARK BRAKE IN ACCORDANCE WITH THE OWNER’S MANUAL INSTRUCTIONS AND (II) ENGAGING THE TRANSMISSION IN GEAR, THE VEHICLE COULD ROLL AWAY AND CAUSE A CRASH. TO HELP ENSURE THAT THE CONDITION DESCRIBED ABOVE DOES NOT OCCUR, GM IS SENDING LETTERS TO ALL INVOLVED CUSTOMERS TO REMIND THEM OF THE CORRECT PROCEDURE FOR PARKING THEIR VEHICLE, AS SPECIFIED IN THE VEHICLE’S OWNER MANUAL. " |
| 14311B | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 2011–2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. " |
| 14311A | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 2011–2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. " |
| 14232A | 2017-01-31. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. 14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES. |
| 13322B | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13322B - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION AND SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; CHEVROLET CRUZE; CHEVROLET EQUINOX; GMC TERRAIN VEHICLES EQUIPPED WITH NAVIGATION RADIOS MAY EXPERIENCE VARIOUS PERFORMANCE ISSUES INCLUDING CLOCK INACCURACY, NAVIGATION-ROUTE RESETS, LOSS OF RADIO-STATION PRESETS, AND TIME-SHIFT MALFUNCTION (LINK). ALSO INVOLVED ARE SOME 2012 MODEL YEAR CADILLAC SRX VEHICLES THAT WERE BUILT FOR JAPAN AND KOREA ONLY. IN GENERAL THESE CONDITIONS ARE NOT EVIDENT WITH NEW RADIOS, ALTHOUGH THEY DEVELOP OVER TIME WITH NORMAL RADIO USAGE. DEALERS ARE TO INSPECT THE RADIO SOFTWARE VERSION AND, IF NECESSARY, REPROGRAM THE RADIO-CONTROL MODULE AND, IF NECESSARY, RECALIBRATE THE AUDIO SYSTEM. |
| 14773 | 2017-01-30. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION. 14773 - SPECIAL COVERAGE. SOME 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.8L ENGINE MAY BE MISSING A SHIFT-CABLE GROMMET AT THE TRANSMISSION END DUE TO CONTACT WITH ENGINE COOLANT FROM A LEAKING THERMOSTAT HOUSING. IF PRESENT, THE DRIVER MAY NOTICE AN IRREGULAR OR LOOSE FEEL TO THE AUTOMATIC TRANSMISSION GEAR-SELECTOR LEVER. SHIFTING GEARS MAY BE HARD, AND THE LEVER COULD BIND OR COULD LOCK IN ONE POSITION. DEALERS ARE TO INSPECT FOR A THERMOSTAT HOUSING LEAK. IF A LEAK IS FOUND THE ENGINE THERMOSTAT HOUSING AND THE SHIFTER CABLE ADJUSTER BODY SHOULD BE REPLACED. |
| COUNTERFEIT AIRB | 2017-01-27. Service bulletin. AIR BAGS. NOTIFICATION OF COUNTERFEIT AIRBAGS IN AFTERMARKET (SERVICE BULLETIN). BULLETIN IS TO ASSIST DEALERS IN EVALUATING IF AN AIR BAG MODULE IS COUNTERFEIT. |
| COUNTERFEIT AIRB | 2017-01-26. Service bulletin. AIR BAGS. NOTIFICATION OF COUNTERFEIT AIRBAGS IN AFTERMARKET. |
| PI0686F | 2017-01-19. Service bulletin. SEATS. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A CLIP ON THE SEAT FRAME TO ELIMINATE A NOISE ORIGINATING FROM THE SEAT PAN AND SEAT FRAME COMING IN CONTACT. |
| 10-08-110-001E | 2017-01-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS. |
| 11-08-49-001R | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. |
| 07-03-10-008E | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES. THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES. |
| 04-00-89-015M | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. |
| 120941001 | 2016-11-30. Service bulletin. AIR BAGS. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND. |
| 120941001A | 2016-11-30. Service bulletin. AIR BAGS. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND. |
| PI0832 | 2016-11-29. Service bulletin. INTERIOR LIGHTING. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON INSTALLING TAPE OR ADHESIVE SHIM STOCK TO CORRECT THE CONDITION OF THE DOME LAMP OR BACK UP LAMPS INOPERATIVE WITH F32UA 20 AMP FUSE OPEN AND MULTIPLE DTC'S. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.