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Service bulletin 14232A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089943
Published by NHTSA2017-01-31
Manufacturer's number14232A
Manufacturer's date2015-06-04
NHTSA componentSTEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA's summary

14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Power steering

Vehicles listed
BUICK VERANO2012, 2013, 2014
CHEVROLET CRUZE2011, 2012, 2013, 2014
CHEVROLET EQUINOX2011, 2012, 2013, 2014
CHEVROLET MALIBU2013, 2014
CHEVROLET VOLT2011, 2012, 2013, 2014
GMC TERRAIN2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT5076C2023-12-26. Service bulletin. Learning Issues When Repairing Service Stability/Traction Message.
120232002A2023-12-04. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
13-02-32-001B2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
13-02-32-001C2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PI0814D2018-05-07. Service bulletin. This preliminary bulletin provides a procedure to replace the power steering hose, generator and evaporative hose to correct the customers concern of steering shudder at low speeds.
PI10042018-04-23. Service bulletin. This preliminary informational bulletin provides information for Malfunction Indicator Lamp (MIL) On, Service StabiliTrak, Power Steering or Vehicle Soon Message Displayed on DIC.
PI0800B2018-04-23. Service bulletin. This preliminary informational bulletin provides a revision for PI0800A to update the Warranty Information.
PI0814B2018-04-23. Service bulletin. This preliminary information bulletin provides a procedure to install a revised generator, power steering gear inlet hose and evap. hose to correct steering wheel shudder during low speed maneuvers.
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
13-02-32-001A2018-04-23. Service bulletin. This technical bulletin provides a revision for 13-02-32-001 to update the models information.