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Service bulletins for the 2011 Chevrolet Cruze

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1658 on file from NHTSA, as of 2026-10-19.

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By component

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Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
PI15212017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING; POWER TRAIN. This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
PI1322A2017-08-15. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIT5063C2017-08-15. Service bulletin. STEERING. This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed first before performing a steering gear ?set-up? in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly when is was replaced without Service Programming System programming.
PIT5076C2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:ELECTRICAL; STEERING:ELECTRIC POWER ASSIST SYSTEM. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIT5063D2017-08-15. Service bulletin. STEERING:GEAR BOX (OTHER THAN RACK AND PINION); STEERING. This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a steering gear "set-up" in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly was replaced without Service Programming System programming.
PIC5598J2017-08-15. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
PIT5076D2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STEERING; SERVICE BRAKES. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PI1521B2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
14232A2017-01-31. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. 14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
G-2050092016-09-28. Service bulletin. STEERING. 14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
SB-16-NA-1092016-08-06. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
PI13222016-06-22. Service bulletin. STEERING. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-15212016-02-13. Service bulletin. STEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM. BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN, 2014-15 ELR, 2014-16 IMPALA, 2012-15 VERANO, 2011-15 CRUZE, VOLT. *PE
SC-142322015-04-11. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRICTION AND TURNING WOULD BE AN INCREASED EFFORT. MODEL 2011-2014 CRUZE, VOLT, 2010-14 EQUINOX, TERRAIN, 2012-14 VERANO, 2013-14 MALIBU. *PE UPDATED 11/6/15. *PE
PI-13222014-12-10. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. CHEVROLET/BUICK: NEAR CENTER POSITION, A STICK/SLIP OR NOTCHY FELLING IS FELT IN STEERING WHEEL, AFTER MAKING LANE CHANGES DURING A TIME ON HIGHWAY, DUE TO OVERCOMING AN INCREASE EFFORT OF RESIDUAL FRICTION INSIDE STEERING GEAR. MODEL 2011-12 CRUZE, VOLT, 2012 VERANO. *PE
PIC5598D2012-05-24. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. GM: GUIDELINES FOR NJ1 POWER STEERING POWERPACK (MODULE) REPLACEMENT AND PARTS RESTRICTION INSTRUCTIONS. *JS
PI-04622011-06-27. Service bulletin. STEERING:LINKAGES. GM: THE STEERING WHEEL ADJUSTMENT IS BINDING OR STICKING. THIS IS CAUSED BY THE STEERING WHEEL LEVER ADJUSTMENT NUT TIGHTENING. *RM
PIT-50762011-06-24. Service bulletin. STEERING. GM: A SERVICE STABILITY/TRACTION LIGHT IS ON. THERE MAY ALSO BE VARIOUS STORED TROUBLE CODES. UPDATED ON 06/24/2011. *KB UPDATED ON 06/27/2011. *RM
PIE-01582011-06-16. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR; AIR BAGS. GM: INFORMATION TO INSPECT STEERING WHEEL BOLT TORQUE AND AIRBAG SERIAL NUMBER TRACEABILITY. 2011 CHEVY CRUZ. *RM
PIC-53932011-05-21. Service bulletin. AIR BAGS; STEERING: STEERING WHEEL/HANDLE BAR. GM: ON THE 2011 CRUZ THERE MAY BE A NOISE FROM THE STEERING WHEEL ON TURNS, A SLIGHT BINDING WHILE STEERING, AND A MALFUNCTION LIGHT ON. IT CAN BE CAUSED BY DEBRIS. *RM

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.