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Service bulletins for the 2016 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1276 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
PIC6048A2017-08-15. Service bulletin. STEERING; LANE DEPARTURE: ASSIST; POWER TRAIN. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6048F2017-08-15. Service bulletin. STEERING; LANE DEPARTURE; POWER TRAIN; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC6048G2017-08-15. Service bulletin. LANE DEPARTURE; ELECTRICAL SYSTEM; STEERING. This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
13-02-32-001D2017-08-15. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
PIC6048E2017-05-05. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMERS MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY (40 CM) OR (15.75 IN).
PIC6048B2017-03-17. Service bulletin. EQUIPMENT; SEATS; STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME CUSTOMER MAY COMMENT ON THE OPERATION OF THEIR HAPTIC SEAT DURING A LANE KEEP ASSIST EVENT. LANE KEEP ASSIST WORKS DIFFERENTLY THAN LANE DEPARTURE WARNING. THE LANE KEEP ASSIST ICON IS SOLID AMBER, FORWARD CAMERA MODULE IS ACTIVELY COMMANDING A TORQUE TO ELECTRONIC POWER STEERING. THIS MEANS THAT THE DRIVER SHOULD ALSO FEEL SOME FEEDBACK FROM THE STEERING WHEEL. NO CHIMES OR HAPTIC IN THE SEAT. LANE KEEP ASSIST ICON IS FLASHING AMBER; FORWARD CAMERA MODULE IS ACTIVELY COMMANDING TORQUE TO ELECTRONIC POWER STEERING. THIS WILL ALSO BE ACCOMPANIED WITH LANE DEPARTURE WARNING CHIMES AND HAPTIC IN THE SEAT FEEDBACK BASED ON THE SETTING CHOSEN IN THE VEHICLE SETTINGS. THIS WILL TAKE PLACE WHEN THE VEHICLE HAS CROSSED LANE MARKING BY (40 CM) OR (15.75 IN).
PI1294B2017-03-13. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO CHECK THE GROUND CONNECTION AND REPROGRAM THE POWER STEERING CONTROL MODULE IF A CUSTOMER COMMENTS ON A INTERMITTENT SERVICE POWER STEERING MESSAGE IS DISPLAYED.
SB-16-NA-1092016-08-06. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.