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Service bulletins for the 2016 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1276 on file from NHTSA, as of 2026-10-19.

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By component

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Only bulletins with component: Heating and air conditioning are shown. Show all

Bulletins, newest first
PIT5099G2023-12-26. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5540J2023-01-30. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT5099F2022-07-25. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
12-01-37-001F2022-07-12. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIT5099E2020-08-10. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC6376C2020-08-10. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes but instead should replace the evaporator again.
PIC6376B2020-06-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes but instead should replace the evaporator again.
PIT5099D2018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
32470-012018-10-09. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. 32470 01 - Service Update (Service Procedure Revised) - The Rear (or mid-row seat ) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Replace the Auxiliary Heater and Air Conditioning Control.
PIT5099C2018-08-06. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
99-01-39-004G2018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
PI14402018-05-07. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
120137001B2018-05-07. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This informational bulletin provides information to dealership personnel on a new refrigerant (R-1234yf) for A/C service.
GCUS-3-6882017-10-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. 32470 - Service Update. The rear (or mid-row seat on Escalade, Escalade ESV) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Dealers are to replace the auxiliary heater and air conditioning control.
PI14402017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.