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Service bulletins for the 2013 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2094 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
G-1710112017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293A - Customer Satisfaction (revised service procedure). Software updates for the CUE system. These updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database.
G-1694692017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13198 - Service Update. Reprogram the HVAC system control module to address multiple HVAC system performance issues.
G-1662082017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13120B - Service Update (population added; expiration date extended). Reprogram the transmission control module (TCM). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. The reprogramming will install a revised calibration to correct this condition.
G-1659542017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 13138 - Service Update. Secure a wiring harness in position using butyl tape. The turn signal on these vehicles may not automatically cancel when completing a turn.
G-1654042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262C - Service Update (revised service procedure). Reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1642582017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. 13120A - Service Update (revised population). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. Dealers are to reprogram the transmission control module with a revised calibration to correct this condition.
G-1638172017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. 13120 - Service Update. The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. Dealers are to reprogram the transmission control module with a revised calibration to correct this condition.
G-1622302017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Cancellation of Stop Delivery Order - XTS Livery Vehicles. No action required.
G-1619662017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262B - Service Update (clarification of condition). Dealers are to reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1618802017-08-15. Service bulletin. SEATS. 12290A - Service Update (revised service procedure). The trim on the front corners of the seat cushion is loose and potentially bunching or wrinkling. Dealers are to tighten the driver and front passenger seat cushion trim.
G-1618122017-08-15. Service bulletin. EQUIPMENT. 12250A - Service Update (revised service procedure). Inspect and repair multiple vehicle interior concerns that may impact customer satisfaction, i.e., seat track cover, pillar trim panesl, front console cup holder, etc.
G-1614792017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 12265A - Service Update (revised warranty information). replace the radio control assembly on certain 2013 model year Cadillac ATS, SRX, and XTS vehicles. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to replace the radio control assembly.
G-1612992017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Stop Delivery Order - XTS Livery Vehicles.
G-1596032017-08-15. Service bulletin. SEATS. 13004 - Service Update. Replace the fasteners and the bezel for the front seat mounted speakers. The fasteners may lose clamp load and cause a buzz noise, especially when listening to stations with talk radio.
G-1595882017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293 - Customer Satisfaction Program. Software updates for the CUE system. The updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio.
G-1589652017-08-15. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.
G-1597762017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
G-1589682017-08-15. Service bulletin. EQUIPMENT. 12250 - Service Update. Inspect and repair multiple vehicle interior concerns that may impact customer satisfaction, i.e., seat track cover, pillar trim panesl, front console cup holder, etc.
G-1585192017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
G-1578932017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 13003A - Service Update (revised instructions ). The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to run a diagnostic procedure to verify the integrity of the indium tin oxide (ITO) sensing of the radio control assembly. If the diagnostic procedure determines a concern with the ITO sensing, dealers are to replace the radio control assembly.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.
09-06-04-026M2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
99-08-51-007G2017-08-15. Service bulletin. WHEELS. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PIT5444C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PIP5507B2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.