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Service bulletins for the 2013 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2094 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
PIC5492F2017-11-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5236H2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020K2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PI0592C2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
PI11032017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
PI08382017-10-12. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. This preliminary informational bulletin provides a procedure to reprogram the transmission control module for conditions of shift flare, or harsh reverse shift to drive.
PIC5588D2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
07-07-30-010D2017-08-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
03-08-46-004S2017-08-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIT5339A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING. This Preliminary Information communication provides information to the technician about vehicles that when streaming MP3 song files through a Bluetooth paired phone, that when the seek up button on right hand steering wheel control is pressed the song advances to next selection, but when the seek button is held down for fast forward and then released, the music will continue to fast forward. Technician will need to Service Programming System the Instrument Panel Cluster.
PIC6108A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIT5076E2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIT53672017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
PIC6013A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
09-06-04-026I2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
09-06-04-026H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
G-1710112017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293A - Customer Satisfaction (revised service procedure). Software updates for the CUE system. These updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database.
G-1694692017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13198 - Service Update. Reprogram the HVAC system control module to address multiple HVAC system performance issues.
G-1662082017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13120B - Service Update (population added; expiration date extended). Reprogram the transmission control module (TCM). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. The reprogramming will install a revised calibration to correct this condition.
G-1654042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262C - Service Update (revised service procedure). Reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1619662017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262B - Service Update (clarification of condition). Dealers are to reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1595882017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293 - Customer Satisfaction Program. Software updates for the CUE system. The updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio.
G-1597762017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
G-1585192017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
PI0592D2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on service programming system (SPS) errors.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.