Service bulletins for the 2013 Cadillac XTS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2094 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| 09-00-89-002M | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory |
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| 04-00-89-015K | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not. |
| PIC5804 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion. |
| PIC5801 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIC5492A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation. |
| PIC5161C | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation. |
| PIT4911T | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC4310H | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system. |
| PIT4733J | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system. |
| PIC3379D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens. |
| PIP4902F | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIP4902E | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIC5491A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIP4902D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIC5767 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIT3099J | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance. |
| PIT5076C | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:ELECTRICAL; STEERING:ELECTRIC POWER ASSIST SYSTEM. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again. |
| PIC5759 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle. |
| PIC5722A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about customers that may comment of no map DVD, Compact Flash Card, or SD card supplied with the vehicle. Dealer should advise the customer that the map data is stored internal to the radio. |
| PIC5926 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have the "Fuel Used" missing from the Driver Information Center. Dealer should advise the customer that there is a mis-print in the vehicle's Owner's Manual. |
| PIC5854A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern. |
| PIT5237 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern. |
| PIC5491D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIP5029E | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:MECHANICAL. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed. |
| PIT4911V | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.