Service bulletins for the 2020 Cadillac XT5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
879 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PI0592F | 2020-01-21. Service bulletin. EQUIPMENT. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). |
|---|---|
| 19NA269 | 2020-01-21. Service bulletin. EQUIPMENT. This Technical bulletin provides a service procedure for dealers/technicians on installation of Radio Software Version U148 Over-the-Air Update. |
| PIC6123F | 2020-01-21. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range |
| PIC6048L | 2020-01-21. Service bulletin. LANE DEPARTURE. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in). |
| PIE0545 | 2019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This engineering information bulletin is requesting information on paint quality issue that drives a warrantable item type of repair on any 2019 or 2020 Cadillac Model and to submit a Field Product Report (FPR) using the FPR App. |
| 100089009D | 2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications. |
| 080310006G | 2019-12-16. Service bulletin. EQUIPMENT; TIRES; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS. This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion. |
| 080089014F | 2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). |
| 010842001M | 2019-12-16. Service bulletin. EQUIPMENT; EXTERIOR LIGHTING; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines. |
| 19NA270 | 2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or Too Quiet. |
| 19NA265 | 2019-12-16. Service bulletin. TIRES. This bulletin provides information on Equivalent and Interchangeable Continental Cross Contact UHP tires. |
| 19NA256 | 2019-12-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE. This technical bulletin provides a procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine. |
| PIT5720 | 2019-12-09. Service bulletin. VISIBILITY. This Preliminary information communicates that a customer may come to the dealer with a complaint of a hum, drone or pulsing type noise at times. On investigation the dealer may discover that this concern only occurs when the customer is driving with one or both rear windows down or one front window down. The dealer is instructed to advise the customer that if this is occuring with rear windows down to open a front window or the sunroof (if equipped) or if it is occurring with a front window down to open the other front window or the sunroof (if equipped) to alleviate this concern. |
| 990420002K | 2019-11-25. Service bulletin. POWER TRAIN. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations. |
| 100089009C | 2019-11-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on key code security and information on GM key code look up applications. |
| 100089006G | 2019-11-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only). |
| 010601011K | 2019-11-25. Service bulletin. ENGINE AND ENGINE COOLING. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 010089010N | 2019-11-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). |
| 18NA359 | 2019-11-25. Service bulletin. POWER TRAIN. This informational bulletin advises the tech of a possible normal condition caused when the transmission performs a 1-2 upshift at light throttle and why the D in the PRNDL will flash. |
| 18NA306 | 2019-11-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). |
| 18NA279 | 2019-11-25. Service bulletin. EQUIPMENT:ELECTRICAL. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking. |
| 16NA338 | 2019-11-25. Service bulletin. POWER TRAIN. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns. |
| PIT5535E | 2019-11-12. Service bulletin. LANE DEPARTURE. This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted. |
| PIP5608C | 2019-11-12. Service bulletin. POWER TRAIN. This Preliminary information communicates to perform a transmission fluid drain and fill to correct a TCC shudder concern. |
| PIT5551E | 2019-11-12. Service bulletin. FORWARD COLLISION AVOIDANCE. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.