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Service bulletin PIT5720

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168967
Published by NHTSA2019-12-09
Manufacturer's numberPIT5720
Manufacturer's date2019-11-14
NHTSA componentVISIBILITY

NHTSA's summary

This Preliminary information communicates that a customer may come to the dealer with a complaint of a hum, drone or pulsing type noise at times. On investigation the dealer may discover that this concern only occurs when the customer is driving with one or both rear windows down or one front window down. The dealer is instructed to advise the customer that if this is occuring with rear windows down to open a front window or the sunroof (if equipped) or if it is occurring with a front window down to open the other front window or the sunroof (if equipped) to alleviate this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020
CADILLAC XT52017, 2018, 2019, 2020
CADILLAC XT62020
CHEVROLET BLAZER2019, 2020
CHEVROLET TRAVERSE2018, 2019, 2020
GMC ACADIA2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20225362022-09-22. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-3422024-08-13. Service bulletin. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
16-NA-3422024-07-16. Service bulletin. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
24-NA-0032024-02-10. Service bulletin. This technical bulletin provides a procedure to correct the condition Sunroof Wind / Air Deflector Inoperative.
PIT5099G2023-12-26. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
23-NA-1302023-08-02. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver side mirror being distorted.
PI0754F2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIP5540J2023-01-30. Service bulletin. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIC5260F2022-07-25. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.