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Service bulletin 16-NA-342

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11004728
Published by NHTSA2024-07-16
Manufacturer's number16-NA-342
Manufacturer's date2024-06-26
NHTSA componentELECTRICAL SYSTEM; VISIBILITY/WIPER

NHTSA's summary

This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
BUICK ENCLAVE2018, 2019
CADILLAC CT62016, 2017, 2018, 2019
CADILLAC CTS2017, 2018, 2019
CADILLAC ESCALADE2017, 2018, 2019
CADILLAC ESCALADE ESV2017, 2018, 2019
CADILLAC XT42019
CADILLAC XT52017, 2018, 2019
CHEVROLET BLAZER2019
CHEVROLET BOLT EV2017, 2018, 2019
CHEVROLET CAMARO2019
CHEVROLET SILVERADO 15002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2018, 2019
CHEVROLET TRAVERSE2024
GMC ACADIA2024
GMC SIERRA 15002019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
22-NA-1612025-09-27. Service bulletin. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
24-NA-1642025-04-15. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
24-NA-0462025-03-13. Service bulletin. This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
24-NA-1642025-03-06. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
24-NA-2592024-12-20. Service bulletin. This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
23-NA-1672024-12-18. Service bulletin. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
24-NA-1642024-09-25. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-3422024-08-13. Service bulletin. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.