Service bulletins for the 2021 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1219 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 21NA060 | 2021-05-10. Service bulletin. ELECTRICAL SYSTEM. This service bulletin describes the TLC/SPS2 Module Programming Requirements for Vehicles Using GM?s New Vehicle Intelligence Platform (VIP) Module Architecture. |
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| PIE0625 | 2021-05-03. Service bulletin. EXTERIOR LIGHTING:TURN SIGNAL:SWITCH. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling. |
| PIE0622 | 2021-05-03. Service bulletin. BACK OVER PREVENTION. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display. |
| 110089005Q | 2021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
| 1008110001I | 2021-05-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on proper use of floor mats. |
| 21NA058 | 2021-05-03. Service bulletin. EQUIPMENT. This technical bulletin provides repair information to correct a customer concern of radio software issues. |
| 21NA051 | 2021-05-03. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information on explaining the design intent for seeing white dots in the background of the Instrument Panel Cluster (IPC) display. |
| 21NA050 | 2021-05-03. Service bulletin. STRUCTURE. This technical bulletin provides repair information to correct a customer concern of paint chipping or peeling on front fascia, at interface of front fender and fascia near headlamp. |
| 21NA043 | 2021-05-03. Service bulletin. EQUIPMENT. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. |
| 21NA005 | 2021-05-03. Service bulletin. AIR BAGS. This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion. |
| 21NA002 | 2021-05-03. Service bulletin. ENGINE AND ENGINE COOLING. This informational bulletin provides a test procedure, for a possible faulty DEF Heater. |
| 20NA138 | 2021-05-03. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 20NA132 | 2021-05-03. Service bulletin. ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements. |
| 20NA123 | 2021-05-03. Service bulletin. ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting. |
| 19NA255 | 2021-05-03. Service bulletin. STRUCTURE. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). |
| 18NA306 | 2021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). |
| 18NA099 | 2021-05-03. Service bulletin. EQUIPMENT. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 16NA109 | 2021-05-03. Service bulletin. STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. |
| N202325460-01 | 2021-04-26. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio. |
| N202325461 | 2021-04-26. Service bulletin. ELECTRICAL SYSTEM. Customer Satisfaction - On certain 2021 model year Cadillac Escalade vehicles, customers may notice that a new Super Cruise map cannot get loaded onto the vehicle and their vehicle?s Super Cruise system could become inoperable, with the Image Processing Module setting a U1626.00 Active DTC during this condition. There is also a condition that could cause the U3000.47 DTC to be set in history. Dealers are to reprogram the Automated Driving Mapping Module (AMM). |
| N202325460 | 2021-04-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio. |
| N202326120 | 2021-04-26. Service bulletin. ELECTRICAL SYSTEM. Service Update. Certain vehicles may have incorrect calibration values in the Vehicle Leveling Module (VLM) software for air ride adaptive suspension. The incorrect calibration will use the incorrect loaded ride height which is 0.6 inches lower that the normal ride height. Dealers are to reprogram the VLM module. |
| PIT5791A | 2021-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION:SOFTWARE. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM. |
| PIP5212C | 2021-04-19. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards. |
| PIT5828 | 2021-04-19. Service bulletin. TRAILER HITCHES. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.