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Service bulletins for the 2021 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1219 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIT5766A2020-12-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary information communicates there is a Part Restriction for the Automatic Leveling Control Module and to contact the PQC to order the part.
PIT57912020-12-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
1308116001F2020-12-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
060089026Q2020-12-07. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
N2023173902020-11-30. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; EQUIPMENT. Customer Satisfaction Program - Certain vehicles may have a condition in which the brake system control module (BSCM) may set and latch an internal fault in the module?s on-board diagnostics (OBD) buffer. When the fault is present, no malfunction indicator lamp (MIL) is illuminated and there is no driver information center (DIC) message. If an over the air (OTA) software update is pushed to an OBD module and the customer accepts it through the Infotainment system, the update will fail because the presence of the active fault will block the OTA update. The customer may notice that the OTA update has failed with an error message on the DIC. This fault is not visible through dealer tools. Dealers are to reprogram the BSCM.
20NA2112020-11-30. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 2021 Cadillac Escalade New Model Features
20NA1602020-11-30. Service bulletin. EQUIPMENT:ELECTRICAL. This service bulletin provides information for dealers/technicians on Normal Characteristic - Wireless Phone Projection Audio Cuts Out Every 10 Seconds on New/Unsold Vehicles.
16NA3802020-11-30. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
PIT57862020-11-16. Service bulletin. EQUIPMENT. This Preliminary information communicates how to enable the power retractable assist steps during PDI.
110089005P2020-10-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
18NA3062020-10-26. Service bulletin. EQUIPMENT; STRUCTURE:BODY. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
PIT5762A2020-09-14. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary information communicates an issues with false codes setting in vehicles due to timing issues with modules Engineering is working on a fix
PIT57642020-09-14. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary information communicates how to shift the transmission into neutral for various service procedures.
PIP5733B2020-09-14. Service bulletin. EQUIPMENT; ENGINE. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIP57262020-08-10. Service bulletin. ENGINE; EQUIPMENT. This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the Engine Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance
090089002R2020-06-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.