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Service bulletins for the 2017 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1446 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
070849020M2021-04-16. Service bulletin. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide
17-NA-3312021-04-15. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.
17-NA-3372021-04-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.
17-NA-3272021-04-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.
16-NA-1752021-04-13. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
RFI20201112_751-2021-03-15. Service bulletin. VISIBILITY. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
150089004C2021-03-08. Service bulletin. SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA0262021-03-08. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
21NA0102021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
18NA2852021-03-01. Service bulletin. EQUIPMENT; FUEL SYSTEM, OTHER:KINETIC:CLUTCH. This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
18NA0732021-03-01. Service bulletin. ENGINE. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
150601002K2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
090604026S2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V2021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
010601011L2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18NA1562021-02-22. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.
20NA2122021-02-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
20NA1592021-02-22. Service bulletin. TIRES. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA1362021-02-22. Service bulletin. ENGINE AND ENGINE COOLING. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18NA3062021-02-22. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
17NA1662021-02-22. Service bulletin. ENGINE AND ENGINE COOLING. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
16NA1712021-02-22. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This technical bulletin provides a procedure to reinstall the rear defroster tab on the rear window defogger for vehicles with the condition of rear defrosters inoperative or if one is to break during a normal repair.
16NA0192021-02-22. Service bulletin. POWER TRAIN. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
PIC64242021-02-16. Service bulletin. EQUIPMENT; AIR BAGS. This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
18NA1562021-02-01. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.