Service bulletin 17-NA-327
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10190313 |
| Published by NHTSA | 2021-04-15 |
| Manufacturer's number | 17-NA-327 |
| Manufacturer's date | 2017-10-01 |
| NHTSA component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, 12-volt battery
| CADILLAC ATS | 2015, 2016, 2017 |
|---|---|
| CADILLAC CTS | 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2017 |
| CHEVROLET CORVETTE | 2017 |
| CHEVROLET SILVERADO 1500 | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2017 |
| CHEVROLET TAHOE | 2017 |
| GMC SIERRA 1500 | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON | 2017 |
| GMC YUKON DENALI | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
|---|---|
| PIT5074H | 2023-12-11. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead. |
| 1408117001a | 2023-12-11. Service bulletin. Unable to Clear BCM DTCs After Completing Repair |
| 20NA132 | 2021-12-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements. |
| PIC6439 | 2021-09-13. Service bulletin. This Preliminary information communicates a diagnostic tip to dealership technicians when diagnosing a B1517 DTC. |
| PI1518A | 2021-09-07. Service bulletin. Stop/Start System Malfunction, DTS P1064, P1065, P1068, P1070, P108D, P108R, or P1091 Set - Equipped with Stop/Start System (RPO KL9) |
| 21NA158 | 2021-08-09. Service bulletin. This service bulletin provides information on High Voltage Battery Module Replacement. |
| PI1518A | 2021-04-26. Service bulletin. Stop/Start System Malfunction, DTC P1064, P1065, P1068, P106F, P1070, P108D, P108E, or P1091 Set Condition/Concern Some customers may comment that the message “Stop/Start System Disabled” appears on the DIC. There may be a poor ground terminal connection at G400. |
| 150603002H | 2021-04-16. Service bulletin. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field. |
| 18NA161 | 2019-11-25. Service bulletin. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery. |