Service bulletin 17-NA-331
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10190329 |
| Published by NHTSA | 2021-04-15 |
| Manufacturer's number | 17-NA-331 |
| Manufacturer's date | 2017-10-01 |
| NHTSA component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY |
NHTSA's summary
Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Equipment and accessories, Backup camera
| BUICK ENCLAVE | 2018 |
|---|---|
| BUICK LACROSSE | 2018 |
| CADILLAC ATS | 2018 |
| CADILLAC CT6 | 2018 |
| CADILLAC CTS | 2018 |
| CADILLAC ESCALADE | 2017, 2018 |
| CADILLAC ESCALADE ESV | 2017, 2018 |
| CADILLAC XT5 | 2018 |
| CADILLAC XTS | 2018 |
| CHEVROLET BOLT EV | 2018 |
| CHEVROLET CAMARO | 2018 |
| CHEVROLET COLORADO | 2018 |
| CHEVROLET CORVETTE | 2018 |
| CHEVROLET CRUZE | 2018 |
| CHEVROLET EQUINOX | 2018 |
| CHEVROLET IMPALA | 2018 |
| CHEVROLET MALIBU | 2018 |
| CHEVROLET SILVERADO 1500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2018 |
| CHEVROLET SUBURBAN | 2017, 2018 |
| CHEVROLET TAHOE | 2017, 2018 |
| CHEVROLET TRAVERSE | 2018 |
| CHEVROLET TRAX | 2017, 2018 |
| GMC ACADIA | 2018 |
| GMC CANYON | 2018 |
| GMC SIERRA 1500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2018 |
| GMC YUKON | 2017, 2018 |
| GMC YUKON DENALI | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| PIT6140 | 2024-04-15. Service bulletin. This preliminary information discusses potential camera functional issues if the camera is not properly programmed. |
|---|---|
| 18-NA-176 | 2024-02-02. Service bulletin. This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts. |
| PIT5386J | 2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
| PIT5931C | 2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification. |
| PIT5931B | 2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification. |
| PIP5395G | 2023-08-21. Service bulletin. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced. |
| PIT5544G | 2023-06-13. Service bulletin. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off. |
| 17-NA-331 | 2023-04-06. Service bulletin. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option. |
| PIP5623 | 2023-03-13. Service bulletin. This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted. |
| 18-NA-050 | 2023-02-28. Service bulletin. This service bulletin explains the normal operations of the backup cameras display on the radio. |