Service bulletins for the 2015 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2518 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC6075A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system. |
|---|---|
| PIT5344B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player. |
| PIT5411C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT5384A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance. |
| PIP5274C | 2017-08-15. Service bulletin. POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P16F3 as a current or history code in the Transmission Control Module. Technician will need to insure that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module. If the Diagnostic Trouble Code is set in the Transmission Control Module Technician will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT5236D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process. |
| PIT5401A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT5429 | 2017-08-15. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have rough, harsh, or stiff ride. The concern is most noticeable between 35-55 mph on fairly smooth roads, when coming in contact with small road imperfections, or expansion joints. Technician will need to use the vibration analyzer CH-51450-A (Pico Oscilloscope), while driving the vehicle in 35-55 mph range on the same section of road for each stage of evaluation. If a rough, harsh, stiff ride has been determined to be the customer?s concern following evaluation using the Pico scope, then replace the complete front suspension shock with coil spring assemblies, and rear shocks with updated parts and reprogram the Suspension Control Module (K19) with updated calibrations available in TIS2WEB. |
| PIP5357 | 2017-08-15. Service bulletin. ENGINE; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles with engine oil consumption. If published Service Information for oil consumption with no fix. Remove the vacuum line from the back of the vacuum pump and inspect for oil. If oil is found then reference the latest version of PIT5361. |
| PIC6049D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that on November 18th, 2014, part number 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT5318C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. This Preliminary Information communication provides information to the technician on a concern of body pressure booming. This concern may be more noticeable when the active fuel management is engages and the engine is in 4 cylinder mode. The roof sheet metal may not be attached to the roof bows any longer. If equipped with a sunroof it may leak or be misaligned with the roof. Technician is to follow the steps to apply vibration control material between the roof bow and the roof sheet metal. Any roof bow that is no longer bonded to the sheet metal must be repaired. Remove the old material with an appropriate tool. Once the old material is removed install the appropriate thickness foam shim to fill the gap between the roof sheet metal and the roof bow. The foam should be placed in 5 inch lengths and placed in 5 locations along the bow using vibration control material to fill the distance between the foam shim. If the space between the bow is 6 millimeters or less just use the vibration control material. |
| PIT5344D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics. |
| PIT5401D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician about vehicles that may have a inoperative radio with Diagnostic Trouble Code U0184 set in modules and unable to communicate with the radio using the scan tool. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line. |
| PIT5370C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the disc will not eject, unwanted eject, or will not accept a disc. Technician should replace the Instrument Panel Multifunction Switch with the update part number for this concern. |
| PIT5353A | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability. |
| PIT5377C | 2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC. This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern. |
| PIT4943D | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay. |
| PIC6104A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern. |
| PIP5345 | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This Preliminary Information communication provides information to the technician about being to achieve pre-load when setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating torque. After the torque has been achieved back the nut off and remove the washer. Tighten the nut back down until you achieve 15 pound inch or 1.7 newton meters for used bearings or 20 pound inch 2.25 newton meters for new bearings. |
| PIC6034A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic. |
| PIP5179B | 2017-08-15. Service bulletin. ENGINE; EQUIPMENT:MECHANICAL; FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines. |
| PIT5473 | 2017-08-15. Service bulletin. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. |
| PIT5279C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:MECHANICAL; SEATS:FRONT ASSEMBLY:POWER ADJUST. This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761. |
| PIC5953B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact. |
| PIT5392A | 2017-08-15. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.