Service bulletins for the 2014 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1496 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Equipment and accessories are shown. Show all
| PIC5491C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
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| PIT4911U | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT3099K | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance. |
| PIT5214 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. |
| PIT5074G | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| PIT4720C | 2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing. |
| PIC4707D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area. |
| PI0572C | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStarĀ®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables. |
| 08-00-89-014B | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics |
| 07-00-89-037I | 2017-08-15. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs |
| 15-06-03-002B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers |
| 03-00-89-006M | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores |
| 03-06-03-004O | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY) |
| 09-00-89-002M | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory |
| 04-00-89-015K | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not. |
| PIT4116E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off position. Technician will need to inspect circuit 5985 for battery voltage. Repair any damaged wires or terminals. |
| PIC5491D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIT5242 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician that after turning the ignition off and opening the driver's door that they can turn the radio on. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIT5181A | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find DTCs P057C and or P057D. Some vehicles may have cruise and brake light operation service stability message with Diagnostic Trouble Codes C0161 and C0277. Technician will need to inspect connector X205 for loose, backed out, or bent terminals using the appropriate terminal test probe. |
| PIT4376G | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E8 should be checked to verify that the Theft Deterrent Module is in fleet mode prior to attempting to add keys. |
| PIT4911V | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC5932 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center. |
| 03-08-46-004R | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) |
| 16-NA-011 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends |
| PIT4911Y | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.