Service bulletins for the 2012 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1686 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP4138N | 2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter. |
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| PIP4112L | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIT5186A | 2017-08-15. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. This Preliminary Information communication provides information to the technician about vehicles that one or both of the roof mounted video screens will not turn on. Technician will need to inspect X206 and X306 for terminal damage or loose connections. |
| PIP4568M | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed. |
| PIP4158F | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. |
| PIT5214 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. |
| PIT5074G | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| PIT4720C | 2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing. |
| PIP5108A | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have an audible engine whine noise at 1500-1800 revolutions per minute. Technician will need to check the coolant level, remove serpentine belt to verify noise goes away, rotate the thermostat 90 degrees and retest, then replace thermostat and retest. Technician will replace the water pump if there is no change. |
| PIP3119L | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. |
| PIP4158G | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. |
| PIT4954C | 2017-08-15. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician will find Diagnostic Trouble Code C0696 or C0711 set in Electronic Suspension Control. Technician will need to inspect air compressor assembly for wire damage and repair any damage do not replace the complete air compressor assembly. Some vehicles may have a Service Suspension System message on the Driver Information Center and may also comment that the rear suspension ride height may be low under a heavy payload. Technician will follow published Service Information diagnostics and if determine if the sensor needs to be replaced technician will need to replace a complete air filter, dryer, and sensor assembly. Some vehicles may have a loose hose hanging down in the left rear of the vehicle. Technician will replace the auto leveling compressor air inlet filter and hose assembly. Also some vehicles may have automatic level control compressor is no longer performing a self-test at start up. Be advised the automatic level system normally will not or very infrequently cycle the compressor at key up. |
| PIT4657F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the Multiple Diagnostic Interface or Techline computer terminal locks up during Service Programming System Sequential Programming or failed Service Programming System Sequential Programming event or no communication with any one Hybrid module. Technician will need to contact Techline customer support center for further assistance. |
| PIP5115 | 2017-08-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0011 after the camshaft was replaced. Technician should check the part number on the cam that was replaced for the correct part number. |
| PIC4707D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area. |
| PIT5209 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination sensor. If the trigger is the inclination sensor, inspect the sensor's mounting location. Technician will need to relocate the sensor if it is attached to the driver's side lower Heater-Vent-Air Conditioning duct. Technician will need to reinstall the sensor to the top of the Body Control Module bracket. |
| PIP5108 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an audible engine whine noise at 1500-1800 revolutions per minute. Technician will need to check the coolant level, remove serpentine belt to verify noise goes away, rotate the thermostat 90 degrees and retest, then replace thermostat and retest. Technician will replace the water pump if replacing the thermostat does not repair the audible engine whine noise. |
| PIP4158E | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. |
| PIP5104 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust manifold, as this noise could easily be mistaken for an engine tick noise. If your SI diagnosis does not isolate the cause of this concern, this concern should be considered a vehicle design characteristic of the ECM calibration and no additional repairs should be performed. |
| PIT5206 | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; SERVICE BRAKES. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. |
| PIP5102 | 2017-08-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0016 stored. Technician will need to inspect the reluctor on the crankshaft. If the reluctor has moved replace the crankshaft. |
| PIC5491B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIT4474D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will find Diagnostic Trouble Codes B1265, B1288, or B1289. Technician will need to repair circuit 7066. |
| PIP5099A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have intermittent Diagnostic Trouble Code P0340. Technician will replace the cam position sensor if the vehicle build is Sept or Oct of 2012 and SI diagnostics does not lead to a resolution. |
| PIT4821C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication advises the technician that 2-Mode Drive Motor Generator Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.