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Service bulletins for the 2021 Cadillac Escalade ESV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1138 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIP5745A2021-04-19. Service bulletin. EQUIPMENT. This Preliminary information communicates to technicians a possible cause and correction for a P026A
PIT5789D2021-04-19. Service bulletin. EQUIPMENT. This Preliminary information communicates an issues with an SES MIL and DTC P2B87 setting. Engineering has releasing updated cals to correct the concern.
PIE06092021-03-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise heard from the engine compartment, loss of charging and/or reduced alternator output.
21NA0262021-03-08. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
21NA0022021-03-01. Service bulletin. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); FUEL SYSTEM, DIESEL. This informational bulletin provides a test procedure, for a possible faulty DEF Heater.
20NA2332021-03-01. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE. This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
20NA2182021-03-01. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
090604026S2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V2021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
010601011L2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
N202310850 022021-03-01. Service bulletin. ELECTRICAL SYSTEM; SEATS; ENGINE AND ENGINE COOLING; EQUIPMENT; AIR BAGS. Customer Satisfaction Program (Revised Service Procedure and Part Ordering Information). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
N202310850 Reope2021-03-01. Service bulletin. EQUIPMENT; SEATS; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Customer Satisfaction Program (VINS re-opened, software updated). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
N202310850 012021-03-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; AIR BAGS; ENGINE AND ENGINE COOLING; SEATS. Customer Satisfaction Program (Revised Correction, Service Procedure and Warranty Information). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
N2023108502021-03-01. Service bulletin. ELECTRICAL SYSTEM; SEATS; EQUIPMENT; AIR BAGS. Customer Satisfaction Program. In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
20NA2352021-02-22. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
20NA2182021-02-22. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; EQUIPMENT. This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
20NA1142021-02-22. Service bulletin. EQUIPMENT. This informational bulletin provides information for dealers/technicians on the false setting of DTC U0212.
18NA3062021-02-22. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
N2023161302021-02-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Update - Certain 2021 model year Cadillac Escalade and Escalade ESV vehicles, equipped with the Cadillac User Experience infotainment system may have a condition where, during a secondary or backup emergency call, customers might complain it is difficult to hear the OnStar advisor. A volume boost calibration for emergency calls was incorrectly set to 0 instead of +16 as expected. This results in the secondary call being 10 db below requirement. Dealers will reprogram the radio with the latest calibrations.
N202310850 022021-02-16. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; AIR BAGS; EQUIPMENT. Customer Satisfaction Program (Revised Service Procedure and Part Ordering Information). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
N202310850 012021-02-16. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; AIR BAGS; ELECTRICAL SYSTEM. Customer Satisfaction Program (Revised Correction, Service Procedure and Warranty Information). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
N2023108502021-02-16. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; AIR BAGS; ENGINE AND ENGINE COOLING. Customer Satisfaction Program. In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.
PIT58022021-02-16. Service bulletin. EQUIPMENT. This Preliminary information communicates an issue with the floor center console cooler being inoperative and engineering working on a root cause.
PIP5764A2021-02-16. Service bulletin. EQUIPMENT. This Preliminary information communicates to the technician a possible cause of a P2B60 as terminal corrosiosn and provides a correction
090604026S2021-02-01. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.