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Service bulletin N202310850

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187611
Published by NHTSA2021-03-01
Manufacturer's numberN202310850
Manufacturer's date2020-12-01
NHTSA componentELECTRICAL SYSTEM; SEATS; EQUIPMENT; AIR BAGS

NHTSA's summary

Customer Satisfaction Program. In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Electrical system, Equipment and accessories, Seats

Trouble codes named

B14DC

Vehicles listed
CADILLAC ESCALADE ESV2021
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2021
CHEVROLET TAHOE2021
GMC YUKON2021
GMC YUKON XL2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20224562022-08-11. Seats And Restraints
21V4210002021-06-10. AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
20213482021-06-03. Airbag
20211652021-03-18. Seats And Restraints
20206452020-12-23. Seats And Restraints
20V7900002020-12-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20V7350002020-11-25. SEATS:CRITICAL FASTENERS; SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
24-NA-0222025-06-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
24-NA-2292025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIE0820A2025-04-09. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the power sliding console being inoperative.
25-NA-0322025-02-28. Service bulletin. This bulletin provides information to the tech on how to diagnosis the EGR system from possible issue that may cause the DTCs to set and cause the customers concern of a MIL Illuminated.