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NHTSA recall 20V790000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V790000
Manufacturer's numberN202319980
ManufacturerGeneral Motors, LLC
Reported2020-12-17
Owners notified2021-02-01
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Units potentially affected3203
Part numbers86773439, 86773440, 86773441, 86773442, 86773443, 86773444, 86773445
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2025 quarter 1 to 2025 quarter 4
Filed with NHTSA2026-01-15
Vehicles in the campaign3203
Reported remedied3175 (99%)
Reported unreachable4
Reported removed2

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

What can happen

If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.

The remedy

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2021 CADILLAC ESCALADE NAListed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
PIT5851D2024-01-29. Service bulletin. This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
PIE06432021-08-09. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially