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Service bulletin PIT5851D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249267
Published by NHTSA2024-01-29
Manufacturer's numberPIT5851D
Manufacturer's date2023-12-05
NHTSA componentELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

NHTSA's summary

This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
BUICK ENVISION2021, 2022, 2023
CADILLAC CT42020, 2021, 2022, 2023, 2024
CADILLAC CT52020, 2021, 2022, 2023, 2024
CADILLAC ESCALADE2022, 2023, 2024
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE2020, 2021, 2022, 2023, 2024
CHEVROLET SILVERADO 15002022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2021, 2022, 2023, 2024
CHEVROLET TAHOE2021, 2022, 2023, 2024
GMC SIERRA 15002022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002024 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2021, 2022, 2023
GMC YUKON XL2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V7900002020-12-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIT61422024-04-15. Service bulletin. This Preliminary information communicates information about the cluster missing graphics while viewing the progressive theme at times. Engineering is currently working on a repair.
PIE07812024-03-07. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the Check Engine Lamp illuminated on Driver Information Center (DIC).
PIT6028A2024-02-12. Service bulletin. This Preliminary information communicates information on a blank or inoperative Instrument Panel Cluster with repair information on reprogramming the Cluster to correct the concern.
N2324157902024-01-09. Service bulletin. Service Update. Certain vehicles may be missing the provisioning for the graphics processor on the instrument cluster. Dealers are to replace the instrument cluster.
PIC65242023-12-04. Service bulletin. This Preliminary Information communicates direction for the dealership technician or the customer to reset the personalization option in the IPC for the different IPC themes.
07-08-49-020R2023-10-18. Service bulletin. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
N23-2412722023-09-08. Service bulletin. '(There may be future updates under this same release number.) Your vehicle keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: * Updates made to improve the instrument panel display. * A variety of other minor software updates to make your driving and in-vehicle experience better. Better Never Stops™
PIT60282023-07-17. Service bulletin. This Preliminary information communicates information on a blank or inoperative Instrument Panel Cluster with repair information on reprogramming the Cluster to correct the concern.
N23-2408102023-06-28. Service bulletin. 'Your vehicle keeps getting better. This vehicle software update includes the following if equipped: Refinements: • Improvement to reduce risk of unintended check engine light illumination Better Never Stops™ During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT59802023-03-13. Service bulletin. This Preliminary information communicates an issue with the IPC displaying a Service IPC message, and DTC U3000 set in the IPC. All IPC function still operate normally even when the message is displayed. Dealers are to reprogram the IPC to correct this issue.