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Service bulletins for the 2020 Cadillac Escalade ESV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

662 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
19NA1042020-04-06. Service bulletin. EQUIPMENT; STRUCTURE:BODY; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
DOR-E2P5T-032020-03-30. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
DOR-D8C4T-032020-03-30. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
20NA0382020-03-30. Service bulletin. FUEL SYSTEM, DIESEL; ENGINE. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA0732020-03-30. Service bulletin. EQUIPMENT; ENGINE. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
17NA3042020-03-30. Service bulletin. FUEL SYSTEM, OTHER. This technical bulletin provides a procedure to replace both fuel feed lines for a leak and/or noise coming from pulses in the fuel line.
16NA1192020-03-30. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
110089002D2020-03-09. Service bulletin. EQUIPMENT. This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
050307009I2020-03-09. Service bulletin. WHEELS; EQUIPMENT. This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
20NA0162020-03-09. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
19NA2122020-03-02. Service bulletin. ENGINE. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
18NA3062020-03-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
18NA2792020-03-02. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
16NA3832020-03-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
15NA0102020-03-02. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIT5665A2020-02-10. Service bulletin. ELECTRICAL SYSTEM. This Preliminary information communicates customers may comment on poor remote keyless entry (RKE) range (less than 20 feet.) Some customers may comment that the RKE fob must be held next to the driver door handle before the doors will unlock when passively attempting to unlock the door. The Radio Antenna Amplifier may be causing the range issue.
PIP5130K2020-02-10. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PI0592F2020-01-21. Service bulletin. EQUIPMENT. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIC6123F2020-01-21. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIT5434D2020-01-21. Service bulletin. SEATS. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.
PIT5479C2020-01-21. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIE05452019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This engineering information bulletin is requesting information on paint quality issue that drives a warrantable item type of repair on any 2019 or 2020 Cadillac Model and to submit a Field Product Report (FPR) using the FPR App.
100089009D2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080310006G2019-12-16. Service bulletin. EQUIPMENT; TIRES; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS. This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
080089014F2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.