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Service bulletin 16NA119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172773
Published by NHTSA2020-03-30
Manufacturer's number16NA119
Manufacturer's date2020-02-14
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK ENVISION2016, 2017, 2018, 2019, 2020
BUICK LACROSSE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LUCERNE2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT42020
CADILLAC CT52020
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CADILLAC ESCALADE ESV2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020
CADILLAC ESCALADE EXT2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2008, 2009, 2010, 2011
CADILLAC XLR2008, 2009
CADILLAC XT42019, 2020
CADILLAC XT52017, 2018, 2019, 2020
CADILLAC XT62020
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET 35002016
CHEVROLET 35002018 to 2019
CHEVROLET 35002020
CHEVROLET 4500HD2018, 2019, 2020
CHEVROLET 5500HD2018, 2019, 2020
CHEVROLET 65002019
CHEVROLET AVALANCHE2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011, 2012
CHEVROLET BLAZER2019, 2020
CHEVROLET BOLT EV2017, 2018, 2019, 2020
CHEVROLET C SERIES2008
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2008, 2009, 2010
CHEVROLET COLORADO2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET CORVETTE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET EXPRESS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET HHR2008, 2009, 2010, 2011
CHEVROLET IMPALA2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 45002017
CHEVROLET LOW CAB FORWARD 55002017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET MALIBU2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET N3002018
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK2018, 2019, 2020
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET T SERIES2010
CHEVROLET TAHOE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET TRAILBLAZER2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET UPLANDER2008, 2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC ACADIA2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC CANYON2008, 2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020
GMC ENVOY2008, 2009
GMC SAVANA2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC SIERRA2017
GMC SIERRA 15002014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC YUKON2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
GMC YUKON DENALI2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020
HUMMER H22008, 2009, 2010
HUMMER H32008, 2009, 2010
PONTIAC G32008, 2009, 2010
PONTIAC G52008, 2009, 2010
PONTIAC G62008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND PRIX2008
PONTIAC MONTANA2008 to 2009
PONTIAC PURSUIT2008
PONTIAC SOLSTICE2008, 2009, 2010
PONTIAC TORRENT2008, 2009
PONTIAC VIBE2008, 2009, 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010
SATURN AURA2008, 2009, 2010
SATURN OUTLOOK2008, 2009, 2010
SATURN RELAY2008
SATURN SKY2008, 2009, 2010
SATURN VUE2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20221602022-03-31. Accessories
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20211512021-03-15. Label
20201652020-04-16. Accessories
20194942019-10-03. Accessories
19V4280002019-06-11. EQUIPMENT
20192052019-04-26. Accessories
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.