Service bulletin 20NA016
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10172285 |
| Published by NHTSA | 2020-03-09 |
| Manufacturer's number | 20NA016 |
| Manufacturer's date | 2020-01-21 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
|---|---|
| BUICK ENCLAVE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK ENCORE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020 |
| BUICK LACROSSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BUICK LUCERNE | 2010, 2011 |
| BUICK LUCERNE | 2012 |
| BUICK REGAL | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK VERANO | 2012, 2013, 2014, 2015, 2016, 2017 |
| CADILLAC ATS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CT4 | 2020 |
| CADILLAC CT5 | 2020 |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CTS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC DTS | 2010, 2011 |
| CADILLAC ELR | 2014, 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CADILLAC ESCALADE ESV | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020 |
| CADILLAC ESCALADE EXT | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC SRX | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| CADILLAC STS | 2010, 2011 |
| CADILLAC XT4 | 2019, 2020 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020 |
| CADILLAC XT6 | 2020 |
| CADILLAC XTS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET 3500 | 2016 |
| CHEVROLET 3500 | 2018 to 2019 |
| CHEVROLET 3500 | 2020 |
| CHEVROLET 4500HD | 2018, 2019, 2020 |
| CHEVROLET 5500HD | 2018, 2019, 2020 |
| CHEVROLET AVALANCHE | 2010, 2011, 2012, 2013 |
| CHEVROLET AVEO | 2010, 2011, 2012 |
| CHEVROLET BLAZER | 2019, 2020 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020 |
| CHEVROLET CAMARO | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET CAPRICE | 2011 to 2017 |
| CHEVROLET CAPTIVA | 2013 to 2014 |
| CHEVROLET CAPTIVA SPORT | 2012 |
| CHEVROLET CHEVEROLET SS | 2014 to 2017 |
| CHEVROLET CITY EXPRESS | 2015, 2016 |
| CHEVROLET COBALT | 2010 |
| CHEVROLET COLORADO | 2010, 2011, 2012 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET CORVETTE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET CRUZE | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET EXPRESS | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET HHR | 2010, 2011 |
| CHEVROLET IMPALA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET LOW CAB FORWARD 4500 | 2017 |
| CHEVROLET LOW CAB FORWARD 5500 | 2017 |
| CHEVROLET LOW CAB FORWARD 6500 | 2018 |
| CHEVROLET MALIBU | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SILVERADO 1500 | 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2013, 2014, 2015 |
| CHEVROLET SPARK | 2018, 2019, 2020 |
| CHEVROLET SPARK EV | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET T SERIES | 2010 |
| CHEVROLET TAHOE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET TRAVERSE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET TRAX | 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET VOLT | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| GMC ACADIA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| GMC CANYON | 2010, 2011, 2012 |
| GMC CANYON | 2015, 2016, 2017, 2018, 2019, 2020 |
| GMC SAVANA | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| GMC SIERRA | 2017 |
| GMC SIERRA 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| GMC YUKON | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| GMC YUKON DENALI | 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2010, 2011 |
| GMC YUKON XL | 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2015, 2016, 2017, 2018, 2019, 2020 |
| HUMMER H2 | 2010 |
| HUMMER H3 | 2010 |
| PONTIAC G3 | 2010 |
| PONTIAC G5 | 2010 |
| PONTIAC G6 | 2010 |
| PONTIAC G8 | 2010 |
| PONTIAC SOLSTICE | 2010 |
| PONTIAC VIBE | 2010 |
| SAAB 9-3 | 2010, 2011 |
| SAAB 9-5 | 2010 |
| SATURN ASTRA | 2010 |
| SATURN AURA | 2010 |
| SATURN OUTLOOK | 2010 |
| SATURN SKY | 2010 |
| SATURN VUE | 2010 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2022160 | 2022-03-31. Accessories |
|---|---|
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 2020165 | 2020-04-16. Accessories |
| 2019494 | 2019-10-03. Accessories |
| 19V428000 | 2019-06-11. EQUIPMENT |
| 2019205 | 2019-04-26. Accessories |
| 2018212 | 2018-04-27. Accessories |
| 18V267000 | 2018-04-26. EQUIPMENT |
| 13V544000 | 2015-10-30. EQUIPMENT:OTHER:LABELS |
| 14V706000 | 2014-11-05. EQUIPMENT ADAPTIVE/MOBILITY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| PI0572B | 2024-05-06. Service bulletin. Information on COAX Repair Kit Availability. |
|---|---|
| PI0488C | 2024-05-06. Service bulletin. Diagnostic Information for Transmission. |
| PI0476A | 2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak. |
| PI0408A | 2024-05-06. Service bulletin. Information on Tire Rotation Recommendations. |
| 23-NA-064 | 2024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. |
| 21-NA-249 | 2024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. |
| PI0718B | 2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound |
| PI0693C | 2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. |
| PI0689B | 2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned. |
| PI0688F | 2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. |