Service bulletins for the 2014 Cadillac ELR
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1633 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: 12-volt battery are shown. Show all
| PIC5803C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about vehicles that the vehicle did not fully complete a charge or that charging was interrupted. Technicians may find Diagnostic Trouble Codes P1E00 set in the Engine Control Module and P0D3E or P0D3F set in the Hybrid Powertrain Control Module. Technician will need to update the Battery Charger Control Module to address this concern. |
|---|---|
| 15-06-03-002B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers |
| PIC5921 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; HYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that are unable to charge the hybrid battery and the malfunction Indicator lamp is illuminated on the Instrument Panel Cluster. Technician may find a current or history code P16C1 or P16C2 set in the Battery Charging Control Module. Technician should update the Battery Charging Control Module with the latest software in Tis 2 Web. If the technician experiences any issues while programming the Battery Charging Control Module, please contact Techline customer support center for further assistance. |
| PIC5920 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2. Technician will need to inspect the coolant level in the Hybrid/EV Battery Pack. If the coolant is found low follow published Service Information diagnostics. Technician will need to inspect the Hybrid/EV Battery Pack drain plug, located on the battery tray, regardless of fluid level at the Hybrid/EV Battery Pack coolant reservoir. If any moisture is found during the drain plug inspection, contact the General Motors Technical Assistance Center for further assistance. If the coolant level in cooling system is at the proper level and there is no moisture in the battery during the drain plug inspection, and the coolant freeze protection is between -10 and -40 degrees Fahrenheit, technician will need to gather all measurements recorded while evaluating Diagnostic Trouble Code P0AA6 and contact the GM Technical Assistance Center for further assistance. |
| PIP5222 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about the difficulty in detecting internal combustion engine misfires with a fully charged high voltage battery. Technician should ensure that the high voltage battery charge indicator is showing at least 2 bars below fully charged whenever performing strategy based diagnostics related to misfire. |
| PIC6015 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle's that may have a high voltage battery they may not charge, charging Diagnostic Trouble Codes, and or vehicle will not shift out of park. Technician will need to inspect the charge receptacle for micro cracking or water intrusion. Technician will need to replace the charge receptacle with the updated part number. |
| PIC5523C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a "Waiting to Initialize" message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2. Technician will need to insure that the 12 volt battery is fully charged. Then install the Multiple Diagnostic Interface and open Global Diagnostic System 2 open the Hybrid Powertrain Control Module then use the Control Function feature to select ?Check High Voltage System related Diagnostic Trouble Code?s?. Then click on ?Reset? to clear the Diagnostic Trouble Codes. Wait 45 seconds then exit the screen. Next select Check Secured High Voltage DTCs? select the ?Clear DTCs? then click on ?Reset? to clear the Diagnostic Trouble Codes. Now remove the Multiple Diagnostic Interface from the vehicle then shut the vehicle down and let it sleep for three minutes. At this time disconnect the 12 volt battery and touch the battery cables together and then re-install after 15 seconds. Start the vehicle after a 3 minute waiting period. If the vehicle still has a no crank concern follow published Service Information diagnosis. |
| PIP4905C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a no charge condition when using either the stationary 240V or the 120V charger. Technician may find Diagnostic Trouble Code P0D26 set in the Hybrid Powertrain Control Module 2. Technician will need to check the last 8 digits of the (VIN) Vehicle Identification Number. If the Vehicle Identification Number number is less than Vehicle Identification Number BU100954, perform the latest version of PIP4875 to program the Hybrid Powertrain Control Module 2. If the vehicle is a return or built after Vehicle Identification Number BU100954 Plug in the 120V charger and note the behavior of the charge indicator light on the Instrument Panel and the lights on the charge cord set Electric Vehicle Supply Equipment. If the light on the Instrument Panel is not steady green during a charging event, and the two upper charge cord set lights are steady green, record a GDS 2 snapshot from the Battery Charger Control Module Data. While monitoring the data in Global Diagnostic System 2, manipulate the charge cord coupler for proximity voltage changes. If the data has an erratic signal inspect the charge port receptacle connector for signs of water intrusion or corrosion in both the vehicle harness side and charge port side. |
| PIP4890A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that will not start and a message on the Drivers Information Center (DIC) displays: "Battery Too Cold, Plug In To Warm" message. Dealer should communicate to the customer to plug the vehicle in to allow the charging system to warm the high voltage battery, and then the vehicle can be started. |
| PIC5414G | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. Technician should review the last version of PIC6231 if working on a 2017 Volt. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner?s manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range. |
| PIP4841P | 2017-05-16. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HIGH VOLTAGE DRIVE MOTOR BATTERY AND BATTERY SECTIONS ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE. |
| PIP4841P | 2017-05-16. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; POWER TRAIN:AUTOMATIC TRANSMISSION. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HIGH VOLTAGE DRIVE MOTOR BATTERY AND BATTERY SECTIONS ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE. |
| PIC5523E | 2017-05-05. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A NO CRANK WITH A "WAITING TO INITIALIZE" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0AFA IN THE HYBRID POWERTRAIN CONTROL MODULE 2. TECHNICIAN WILL NEED TO INSURE THAT THE 12 VOLT BATTERY IS FULLY CHARGED. THEN INSTALL THE MULTIPLE DIAGNOSTIC INTERFACE AND OPEN GLOBAL DIAGNOSTIC SYSTEM 2 OPEN THE HYBRID POWERTRAIN CONTROL MODULE THEN USE THE CONTROL FUNCTION FEATURE TO SELECT “CHECK HIGH VOLTAGE SYSTEM RELATED DIAGNOSTIC TROUBLE CODE’S”. THEN CLICK ON “RESET” TO CLEAR THE DIAGNOSTIC TROUBLE CODES. WAIT 45 SECONDS THEN EXIT THE SCREEN. NEXT SELECT “CHECK SECURED HIGH VOLTAGE DTC ” SELECT THE “CLEAR DTCS” THEN CLICK ON “RESET” TO CLEAR THE DIAGNOSTIC TROUBLE CODES. NOW REMOVE THE MULTIPLE DIAGNOSTIC INTERFACE FROM THE VEHICLE THEN SHUT THE VEHICLE DOWN AND LET IT SLEEP FOR THREE MINUTES. AT THIS TIME DISCONNECT THE 12 VOLT BATTERY AND TOUCH THE BATTERY CABLES TOGETHER AND THEN RE-INSTALL AFTER 15 SECONDS. START THE VEHICLE AFTER A 3 MINUTE WAITING PERIOD. IF THE VEHICLE STILL HAS A NO CRANK CONCERN FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSIS. |
| 15521 | 2017-01-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE. DEALERS ARE ALSO INSTRUCTED THAT IN CORRELATION WITH THIS CUSTOMER ADVISORY LETTER, A WEB-BASED TRAINING COURSE WILL BE REQUIRED FOR ALL CADILLAC AND CHEVROLET SALES CONSULTANTS, SALES MANAGERS, SERVICE CONSULTANTS, SERVICE MANAGERS, AND FIELD STAFF BEGINNING Q1 2016 VIA THE GM CENTER OF LEARNING. |
| 030603004R | 2016-10-18. Service bulletin. ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY. |
| MC-15521 | 2016-08-19. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STRUCTURE:BODY:DOOR. 15521 – CUSTOMER ADVISORY LETTER. ON THESE VEHICLES, IF THE SIDE DOORS WILL NOT OPEN FROM INSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE VEHICLE IS ENTERED WITHOUT THE KEY FOB OR THE FOB IS NOT WORKING, CUSTOMERS ARE BEING ADVISED THAT THE DRIVER AND PASSENGER SIDE DOORS CAN STILL BE OPENED FROM INSIDE THE VEHICLE BY USING THE MANUAL RELEASE LEVERS LOCATED ON THE FLOOR BETWEEN THE SEATS AND THE DOOR OPENINGS. ALSO, IF THE VEHICLE'S SIDE DOORS WILL NOT OPEN FROM OUTSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE KEY FOB IS NOT WORKING, CUSTOMERS ARE BEING ADVISED THAT THE DRIVER SIDE DOOR CAN STILL BE OPENED BY USING THEIR KEY TO MANUALLY OPEN THE VEHICLE'S TRUNK AND PULLING THE MANUAL DOOR RELEASE TAB LOCATED IN THE TRUNK. |
| PIC-6198 | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. |
| PIC-4935-E | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| SB-15-06-03-001B | 2016-08-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. |
| SB-03-06-03-004Q | 2016-08-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. |
| PIC6015A | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PIC5920D | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PIC5920C | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PIC5920B | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PI1125A | 2016-06-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.