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Service bulletins for the 2016 Cadillac CTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1669 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Heating and air conditioning are shown. Show all

Bulletins, newest first
PIT5099G2023-12-26. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5540J2023-01-30. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT5099F2022-07-25. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
12-01-37-001F2022-07-12. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PI-1408E2021-04-16. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Musty Odor from HVAC Vents on Startup Condition/Concern Some customers may comment on a musty or mildew odor coming from the HVAC instrument panel air outlet vents on startup. The odor most likely will dissipate after 30-60 seconds of operation. The odor generally occurs after the vehicle has been parked for 2–6 hours with sun load with temperatures of 21°C (70°F) or higher. This may be caused by condensation building up on the evaporator core, which does not evaporate by itself in humid conditions. The odor may be the result of microbial growth on the evaporator core being released into the air stream by the HVAC blower motor.
PIT5099E2020-08-10. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5099D2018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5979A2018-10-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
32470-012018-10-09. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. 32470 01 - Service Update (Service Procedure Revised) - The Rear (or mid-row seat ) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Replace the Auxiliary Heater and Air Conditioning Control.
PIT5099C2018-08-06. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
99-01-39-004G2018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
PI14402018-05-07. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PI1408E2018-04-23. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This PI provides a procedure to install an ionizer kit to reduce a musty odor condition.
GCUS-3-6882017-10-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. 32470 - Service Update. The rear (or mid-row seat on Escalade, Escalade ESV) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Dealers are to replace the auxiliary heater and air conditioning control.
PI14402017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.