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Service bulletins for the 2014 Cadillac ATS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1991 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
020089002T2021-06-07. Service bulletin. EQUIPMENT. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
000601026N2021-06-07. Service bulletin. ENGINE. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA1032021-05-24. Service bulletin. EQUIPMENT. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
18NA1462021-05-24. Service bulletin. EQUIPMENT. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
16NA3382021-05-24. Service bulletin. POWER TRAIN. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIP5640A2021-05-17. Service bulletin. WHEELS. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5247A2021-05-17. Service bulletin. SERVICE BRAKES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
110089005Q2021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I2021-05-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on proper use of floor mats.
21NA0432021-05-03. Service bulletin. EQUIPMENT. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
20NA1382021-05-03. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
18NA3062021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18NA0992021-05-03. Service bulletin. EQUIPMENT. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
16NA1092021-05-03. Service bulletin. STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PI1159A2021-04-29. Service bulletin. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.”
PI11622021-04-29. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the microphone. If the patch is detached, it allows unwanted noise to interfere with the microphone operation when making a phone call.
PI11592021-04-29. Service bulletin. ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT:APPLIANCE:AIR CONDITIONER. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.
PI11552021-04-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.
PI11552021-04-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.
PI1122A2021-04-28. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM). Malfunction Indicator Lamp Flashes Due to Engine Misfire On Acceleration, DTC P0300 and/or P0303 Set Condition/Concern Some customers may comment that the Malfunction Indicator Lamp flashes when accelerating from a stop or after a steady cruise. The customer may also note that the engine speed was between 2000-4400 RPM when the light illuminated. Depending on the circumstances, some customers may state that no driveability concerns were present while others may state they had considerable driveability impacts. When checking the vehicle for DTCs, the Engine Control Module (ECM) may report DTC P0300 Engine Misfire Detected and/or P0303 Cylinder 3 Misfire Detected set in history.
PI0990A2021-04-27. Service bulletin. EQUIPMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Some customers may comment that the passenger heated seat cushion does not get as warm as the driver heated seat cushion. They may also comment that the passenger heated seat cushion will take longer to warm up.
PI0768E2021-04-26. Service bulletin. ENGINE. 2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact PQC when it is necessary to order the above service engine P/Ns.
PI0653A2021-04-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage.
PI0281D2021-04-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0281D2021-04-26. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.