Service bulletins for the 2014 Cadillac ATS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1991 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC5968 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that may have map view will change to the North Up view on its own when zoomed out more than 25 miles (40 km). Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
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| PIC5836C | 2017-08-15. Service bulletin. BACK OVER PREVENTION; PARKING BRAKE. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair. |
| PIT4943C | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay. |
| PIT4945F | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIT5076D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STEERING; SERVICE BRAKES. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again. |
| PIP5180 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. |
| PIT5252A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced. |
| PIT5252 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an inoperative RKE operation and the horn/wipers will be stuck in the "on" position. Technician may find Diagnostic Trouble Code B101D sys F0 set in the Body Control Module. Technician should clear the Diagnostic Trouble Code. If the B101D SYM F0 resets ensure the Body Control Module is awake open the driver?s door then disconnect the battery, wait 5 seconds, then reconnect battery. If the BCM outputs remain active and the Remote Keyless Entry is non-functional, then the Body Control Module should be replaced. |
| PIC5453A | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA. |
| PIC5979 | 2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that have the Heater-Vent-Air Conditioning system discharge temperature to vary from side to side when the set temperature is set to the same value. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP3423K | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft. |
| PIC5854B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern. |
| PIC5836D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or buzz noise from the rear speakers. Technician will need to use the EL-50334-6 Audio System Diagnostic CD to produce audio tones from tracks 11 and 12. Technician will now gain access to the rear self and locate any loose trim and repair. |
| PIT5268 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display. |
| PIP5109D | 2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIT5264 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States. |
| PIC5374C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern. |
| PIC5959A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module. |
| PIT4864F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it. |
| PIC4801F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIC5996 | 2017-08-15. Service bulletin. SEATS; STEERING; WHEELS; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about when the heated ventilated seat, rear defogger, heated steering wheel and Heater-Vent-Air Conditioning operation will occur during remote vehicle start event. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 degrees Fahrenheit (10 degrees Celsius). During a remote start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit (27 degrees Celsius). During a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit (7 degrees Celsius) or below. The heated steering wheel does not turn on during a remote start event. During a remote start event, the Heater-Vent-Air Conditioning system will operate using the settings they were last set at when the car was shut off prior to the remote vehicle start event. |
| PIP4919C | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal. |
| PIC5790A | 2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that have a creak noise may be heard in the left front of the vehicle when making hard right turns or fast sweeping turns such as entering/exiting highways. Technician should inspect the Air Conditioning Muffler, which is part of the Air Conditioning Compressor and Condenser Hose, for being too close to or possibly contacting any surrounding objects. Reposition the Air Conditioning Muffler pipe as necessary to eliminate the potential for contact. |
| PIP5070B | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:MANUAL TRANSMISSION. This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program has ended. |
| PIC5991A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.