Service bulletins for the 2013 Cadillac ATS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2400 on file from NHTSA, as of 2026-10-19.
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| G-192383 | 2017-02-24. Service bulletin. EQUIPMENT. 12316B - SERVICE UPDATE (REVISED PARTS INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE DIFFERENTIAL CARRIER ASSEMBLY ON CERTAIN VEHICLES. THE WELD BETWEEN THE RING GEAR AND CARRIER MAY NOT BE TO SPECIFICATION AND COULD ALLOW THE RING GEAR TO SEPARATE. IF THIS OCCURS, THE DRIVER CAN APPLY THROTTLE BUT THE VEHICLE WILL NOT MOVE. IF THIS OCCURS WHILE THE VEHICLE IS IN MOTION, THE VEHICLE WILL COAST TO A STOP. |
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| 00-03-10-003U | 2017-02-21. Service bulletin. EQUIPMENT. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY. |
| 12187C | 2017-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLE’S ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM)." |
| 14687 | 2017-02-01. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 14687 - SERVICE UPDATE. THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE “ON/RUN” POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE “ON/RUN” POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION. |
| 14687 MESSAGE 2 | 2017-02-01. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3). |
| 14687A | 2017-01-31. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 14687A - SERVICE UPDATE (REVISED SERVICE PROCEDURE AND WARRANTY TRANSACTION INFORMATION). THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE “ON/RUN” POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE “ON/RUN” POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION. |
| 12270 | 2017-01-26. Service bulletin. ENGINE. 12270 - SERVICE UPDATE. A SMALL NUMBER OF ENGINES MAY DEVELOP A CRANKSHAFT BEARING NOISE CONDITION AT LOW MILEAGE. PRIOR TO DELIVERY TO A CUSTOMER, DEALERS ARE TO PERFORM A DRIVE AUDIT TO IDENTIFY VEHICLES WITH THE CONDITION. IF CONDITION IS FOUND, DEALERS ARE TO REPLACE THE ENGINE. |
| 12257A | 2017-01-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). 12257A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD. |
| 12257 | 2017-01-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). 12257 - SERVICE UPDATE. THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD. |
| 12227A | 2017-01-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 12227A - SERVICE UPDATE (CLARIFICATION OF PURPOSE STATEMENT). AFTER CLOSING THE DOOR, THE VEHICLE WILL RUN CHECKS FOR 2 SECONDS TO DETERMINE IF THE RKE TRANSMITTER HAS BEEN LEFT IN THE VEHICLE. DURING THIS TWO SECOND TIME WINDOW, THE OUTSIDE DOOR HANDLE TOUCHPAD WILL NOT LOCK THE DOORS WHEN TOUCHED, AND THE DOOR WILL NOT LOCK. THE TOUCHPAD WILL FUNCTION NORMALLY AFTER THE 2 SECOND WINDOW. DEALERS WILL REPROGRAM THE KEYLESS ENTRY CONTROL MODULE TO REDUCE THE TIME THAT THE VEHICLE WILL NOT REACT TO THE DOOR HANDLE TOUCH PAD (FROM APPROXIMATELY 2 SECONDS TO ABOUT 1 ½ SECONDS). |
| 15404 | 2017-01-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM. |
| 15824 BULLETIN | 2017-01-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. 15824 - SPECIAL COVERAGE. ON SOME 2013 MODEL YEAR CADILLAC ATS AND CHEVROLET MALIBU VEHICLES, EQUIPPED WITH A 2.0L OR 2.5L ENGINE (RPO’S LTG, LCV), A P0010 (INTAKE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE CONTROL CIRCUIT) OR P0013 (EXHAUST CAMSHAFT POSITION ACTUATOR SOLENOID VALVE CONTROL CIRCUIT) DIAGNOSTIC TROUBLE CODE (DTC) MAY SET AS A RESULT OF AN INTERNAL BROKEN WIRE IN THE INTAKE OR EXHAUST CAMSHAFT POSITION ACTUATOR SOLENOID. |
| 10-08-110-001E | 2017-01-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS. |
| 11-08-49-001R | 2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. |
| 16-NA-211 | 2017-01-18. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); EQUIPMENT; STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THIS INFORMATIONAL BULLETIN INFORMS THE TECHNICIANS ON A CHANGE MADE TO THE INTERLOCK COMPONETS OF THE SHIFTING SYSTEM TO INCREASE THE ROBUSTNESS OF GEAR LOCKOUT WHEN NOT ENGAGED. |
| PI0844 | 2016-11-29. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON TOWING/TRANSPORT RECOMMENDATIONS TO AVOID VEHICLE DAMAGE. |
| PI0373A | 2016-11-23. Service bulletin. STRUCTURE; EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. |
| PI0086D | 2016-11-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES |
| PIT5401F | 2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. |
| PIT5389A | 2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. |
| PIP5393 | 2016-11-03. Service bulletin. ENGINE. THIS PRELIMINARY COMMUNICATION ADVISES THAT SOME CUSTOMERS MAY COMMENT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE P2097 MAY BE SET IN THE ENGINE CONTROL MODULE. THIS COMMUNICATION ADVISES THE TECHNICIAN THAT GM ENGINEERING IS AWARE OF THE ISSUE AND IS CURRENTLY RESEARCHING THE CONCERN. |
| PIP5385A | 2016-11-03. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER. |
| PIP5331C | 2016-11-03. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. |
| PIP5168E | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE. |
| PIC6198A | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.