Service bulletins for the 2017 BMW X5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
300 on file from NHTSA, as of 2026-10-19.
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By component
Only bulletins with component: Equipment and accessories are shown. Show all
| B611819 | 2019-11-18. Service bulletin. EQUIPMENT. VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate. |
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| B540719 | 2019-10-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY. GURGLING NOISE FROM SUNROOF DRAINS: A gurgling noise can be heard from the front sunroof. |
| B651519 | 2019-09-23. Service bulletin. EQUIPMENT. SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. |
| B122319 | 2019-08-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; EQUIPMENT:ELECTRICAL. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power. |
| B840311 | 2019-06-24. Service bulletin. EQUIPMENT. TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST. |
| B840214 | 2019-06-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. |
| B610619 | 2019-06-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. |
| B612315 | 2019-05-20. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. |
| B610419 | 2019-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019. |
| B120919 | 2019-05-20. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:WIRING. EME GROUND CONNECTION MONITORING FAULTS - CCM - DRIVE. CHECK AS SOON AS POSSIBLE. The following check control messages are displayed: CCM 794 - Drive. |
| B010418 | 2019-05-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM. N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information bulletin supersedes SI B01 04 18 dated April 2018. |
| B640219 | 2019-04-22. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER. HUMMING NOISES WHEN AIR CONDITIONING IS ACTIVATED. Humming or high-pitched vibrating noises can be heard inside the vehicle when the air conditioning (A/C) is switched on. |
| B011417 | 2019-04-22. Service bulletin. EQUIPMENT; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This Service Information bulletin supersedes SI B01 14 17 dated August 2018. |
| B511614 | 2019-03-18. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. DOOR OPENS TO FIRST STAGE WHILE DRIVING. The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request. |
| B611918 | 2019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING. |
| B621016 | 2018-12-10. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation! |
| B840314 | 2018-12-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware. |
| B660916 | 2018-12-10. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines""" |
| B111715 | 2018-12-10. Service bulletin. ENGINE; EQUIPMENT. "N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information." |
| B651316 | 2018-12-10. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN""" |
| B650716 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15). |
| B650616 | 2018-12-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software |
| B650516 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. "False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode." |
| B640316 | 2018-12-10. Service bulletin. EQUIPMENT. "Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm |
| B840314 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.