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Service bulletin B840314

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151335
Published by NHTSA2018-12-10
Manufacturer's numberB840314
Manufacturer's date2016-05-01
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT

NHTSA's summary

Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 1 SERIES2011
BMW 1 SERIES M2011 to 2013
BMW 128I2008, 2009, 2010, 2011, 2012
BMW 128I US2009 (the catalog's model; the bulletin names a series or trim of it)
BMW 128I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 135I2008, 2009, 2010, 2011, 2012, 2013
BMW 135I COUPE2007
BMW 135I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 228I2014, 2015, 2016
BMW 230I2017, 2018
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 325I2006
BMW 325XI2006
BMW 325XIT2006 (the catalog's model; the bulletin names a series or trim of it)
BMW 3282007 to 2010
BMW 328D2014, 2015, 2016, 2017
BMW 328I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 328XI2007, 2008
BMW 328XI2009 to 2012
BMW 330E2016, 2017
BMW 330I2006
BMW 330I2017
BMW 330XI2006
BMW 3352007 to 2010
BMW 335D2009, 2010, 2011
BMW 335I2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 335I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 335IS2011
BMW 335IS2013
BMW 335XI2007, 2008
BMW 335XI2009 to 2010
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018
BMW 5-SERIES GRAN TURISMO2017
BMW 525D XDRIVE2014
BMW 525I2004, 2005, 2006, 2007
BMW 525XI2006, 2007
BMW 528I2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BMW 530I2004, 2005, 2006, 2007
BMW 530XI2006, 2007
BMW 535D2014, 2015, 2016
BMW 535I2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 535I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 545I2004, 2005
BMW 550I2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 645CI2004, 2005
BMW 650I2006, 2007, 2008, 2009, 2010
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2016
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72012 to 2013
BMW ACTIVE HYBRID 72014, 2015
BMW ACTIVEHYBRID 72011
BMW I32014, 2015, 2016, 2017, 2018
BMW I82014, 2015, 2016, 2017
BMW I82019
BMW M235I2014, 2015, 2016
BMW M240I2017, 2018
BMW M32008, 2009, 2010, 2011, 2012, 2013
BMW M32015, 2016, 2017
BMW M3 US2011
BMW M42015, 2016, 2017, 2018
BMW M52006, 2007, 2008, 2009, 2010
BMW M52013, 2014, 2015, 2016
BMW M62006, 2007, 2008, 2009, 2010
BMW M62013, 2014, 2015, 2016, 2017
BMW X12016, 2017
BMW X1 SAV2012 to 2017
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X52007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X5 M2010 to 2012
BMW X62008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X6 ACTIVEHYBRID SAC2010 to 2011
BMW X6 M2010 to 2012
BMW Z42009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V3270002017-05-18. TIRES; EQUIPMENT:OTHER:LABELS
10V2330002010-06-02. EQUIPMENT:OTHER:LABELS
10V0470002010-02-18. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6127232023-12-06. Service bulletin. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
B6528232023-10-01. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.
SB 23-012023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
B0101222023-06-26. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B0101222023-01-30. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.