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Service bulletins for the 2017 BMW 740e

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

359 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
B5122192020-06-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE; EQUIPMENT. PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps.
B6113202020-05-18. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged
B6110202020-05-18. Service bulletin. EQUIPMENT. SERVICE ACTION - REPLACING THE RADIO/IHKA CONTROL PANEL: A CD cannot be inserted. Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed.
B8402142020-04-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B6631192020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B6619192020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
B6608172020-04-27. Service bulletin. EQUIPMENT; BACK OVER PREVENTION. REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
B6522142020-04-20. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B6508202020-04-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B8404162020-02-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
B6620172020-02-18. Service bulletin. EQUIPMENT. DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
B6522192019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B6510192019-12-16. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B6201192019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
B6123152019-12-16. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD WIPER/WASHER. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
B6122192019-12-16. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
B0110192019-12-16. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE. F30 AND G12 PHEV FUEL TANK PRESSURE SENSOR LTD WTY EXT TO 15 YEARS/150000 MILES. PHEV Special Requirement and Operation The PHEV fuel tanks are designed for the special requirements that arise from the hybrid operation for example operation of the vehicle alternates between the combustion engine and the electric motor. As a result excess pressure can build up due to the gasoline vapors this excess tank pressure must be dissipated before the fuel filler cap is opened. As outlined in the Refueling Procedure attachments the vehicle's operator performs a pressure equalization procedure to address the above situation. After this procedure is completed only then can the fuel filler flap (door) be opened to access and remove the fuel cap for refueling. Possible Concerns Even though the pressure equalization procedure has been performed/completed the fuel filler flap (door) still cannot be opened and/or related fuel tank readiness indicator (code) does not reset. The fuel tank pressure sensor may have failed and this could be the cause.
B6620172019-11-18. Service bulletin. EQUIPMENT. DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
B8413192019-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
B6113192019-10-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
B8412192019-10-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
B5121192019-10-21. Service bulletin. EQUIPMENT. ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault codes are stored: 138402 279B00 138220 13820D 13820E.
B5122192019-09-23. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER. PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED. Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. The pin used to attach the upper active air flap actuator has detached from the linkage.
B5121192019-09-23. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR. This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).
B6628192019-09-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.