WenmarOpen by Wenmar Pro

Service bulletins for the 2014 BMW 328d

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

501 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
6510092018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6516132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored in the head unit. Software issue in the HU-B
B5110162018-12-03. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. ?GROANING NOISE FROM DOORS. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
8406132018-11-26. Service bulletin. EQUIPMENT. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
6205132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
B3208182018-11-26. Service bulletin. STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. SERVICE ACTION. REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
6602132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear-view Camera Does Not Turn On Automatically. When the reverse gear is selected, the rear-view camera does not turn on automatically. The driver must activate the rear-view camera using the iDrive controller or the camera button. CAUSE Software error in the Front Electronics Module (FEM)
6504132018-11-26. Service bulletin. EQUIPMENT. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).
6104132018-11-26. Service bulletin. EQUIPMENT. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
6503132018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software solution is expected to be available with ISTA/P 2.50.1 in July 2013. New integration level: F020-13-07-501 or higher WARRANTY INFORMATION Not applicable.
6502132018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
7102142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT:OTHER:LABELS. Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
6516142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL. Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
6406132018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: * High outside ambient temperature * Too much humidity * A/C temperature and fan settings set too low for too long Note: It is very difficult to duplicate this issue due the required outdoor weather conditions and length of driving time needed. CAUSE Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
6202142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Head-Up Display Inoperative. The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.
6120142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Vehicle Only Starts when Remote Key Held Against Column. The vehicle does not start using the Comfort Start feature. The vehicle does start once the remote key is held next to the steering column emergency start area (key symbol at the right side of the column between the white marks). The antenna (aerial) in the passenger compartment near the front of the center console has shorted wiring.
5105142018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MF56 Make Good Program: Install Accessory Roof Graphic or Mirror Caps. Due to production restrictions at Plant Oxford, certain F56 vehicles produced in May and June of this year cannot be built with the factory option for the contrasting roof and/or mirror caps. This production issue was caused by the plant expanding its paint capabilities to meet increasing vehicle demand. In a continuing effort to maintain the utmost in Motorer satisfaction, MINI USA is offering our dealer partners an alternative solution, the "Make Good" program. For all affected MINI F56 vehicles: * Produced from May 1, 2014 to June 30, 2014 and * Built without the factory order "Contrasting Roof and Mirror Caps" option (382 and 383) Your MINI dealer can offer these Motorers the installation of an accessory roof graphic or set of mirror caps. The Motorer has the choice of either the accessory roof graphic or exterior mirror caps, not both. MINI Area Manager (AM) "Field Authorization" (FAS) is not required. Note: For eligible vehicles (VINs) that are affected by this production restriction, the procedure outlined in this bulletin only applies to mirror caps or roof graphics installed by your dealer. Mirror caps or roof graphics installed through the MINI USA "VIA" (VDC-Installed Accessory) program are not eligible for reimbursement through this Make Good Program.
6505142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
6103142018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
5110142018-11-13. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. Front Door Loudspeaker Make Noises When Cold. The customer complains of front door loudspeaker noises when the temperature is below freezing. CAUSE Water from the door window may enter the rear area of the front door medium range loudspeaker basket/cage and can solidify when the temperature drops below freezing, creating the noise.
8405142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
8404122018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
6523142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Central Information Display Intermittently Flashes Off/On. Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher.
6522142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
6133142018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.